START · 1 week ago
Appliance Loader
New Brunswick, NJ, US
Full-time
Onsite
Entry Level
1+ years expSTART is a staffing service provider in the Metro Detroit Area, seeking an Appliance Loader to assist in appliance pickups. The role involves working closely with the Route Driver to ensure customer satisfaction and meet performance metrics while safely handling appliances.
Venture Capital & Private Equity
Responsibilities
Work as part of a two-man crew to safely remove appliances from the customer home
Provide navigational assistance to the Route Driver, perform call-ahead to customers, document the pickup and removal of identified appliances
Meet the established daily, weekly and monthly Key Performance Indicators for appliance pickup appointments
Maintain professional appearance
Track and report pickups and deliveries using a mobile device with pick up routing application, and complete paperwork as required
Collaboratively work with program manager and team to identify and recommend areas of process improvement
The ability to lift at least 75 pounds with manual equipment such as shoulder straps/shoulder dolly
Perform work related duties as required
Qualification
Required
Able to lift 75 lbs. or more and maneuver load safely
Able to bend, stoop, and reach
Able to work flexible schedule, including evenings and weekends
Exercises good judgment and maintains safety at all times
Excellent communication, customer service, and interpersonal skills
Professional appearance
Proficiency with mobile devices GPS and related mapping applications
Able to communicate with technical and non-technical individuals
Able to work independently and with a team
Able to learn and work with new technology (e.g. handheld data devices)
High School Diploma or equivalent
Able to work in very fast-paced environment and meet deadlines
Ability to communicate effectively with team members, supervisors, and customers
Knowledge and understanding of safe material handling
Preferred
Valid driver's license preferred, with a good driving record / motor vehicle report
1 year furniture or appliance delivery or loading and unloading
2-3 years of customer service experience
Experience with Dispatch and Customer Management Systems/Databases
Company
START
START is a venture builder company.
Founded in 2011Singapore, Central Region, SGP
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase