Strategic Account Manager jobs in United States
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LESCHACO - Lexzau Scharbau GmbH & Co. KG · 2 days ago

Strategic Account Manager

Leschaco Inc. is a leading Freight Forwarder and Customs House Broker seeking a Strategic Account Manager based in Jersey City, NJ. The role focuses on leading export freight forwarding operations for a high-profile customer account, ensuring compliance, cost control, and exceptional customer experience.

Air TransportationLogisticsMarine Transportation

Responsibilities

Lead and optimize LLP and export freight forwarding operations, ensuring consistent, compliant, and high-quality execution
Own day-to-day operational performance for the account, with full accountability for service levels, profitability, and continuous improvement
Translate customer blueprints and contractual commitments into scalable, repeatable operating processes
Drive cost-out initiatives, productivity improvements, and data-driven decision making
Ensure timely shipment execution, exception management, deviation tracking, and accurate, on-time billing
Maintain full compliance with U.S. export regulations, FMC and NVOCC requirements, ISO 9001/14001, and C-TPAT standards
Serve as a trusted operational partner to the customer through proactive communication, issue resolution, and performance reviews
Lead, coach, and develop on-site and shared-service teams, building capability in export operations, LLP execution, systems, and data management
Prepare and deliver operational, quality, and customer reporting; communicate regulatory or process changes as needed
Partner with Finance and Accounting to resolve AR/AP issues and protect account profitability

Qualification

Freight forwardingExport operationsU.S. export regulationsData analysisLeadershipMicrosoft OfficeLLP operationsCustomer communication

Required

Bachelor's degree or equivalent experience
4+ years of experience in freight forwarding, logistics, or LLP operations, with proven leadership responsibility
Strong working knowledge of export operations, Incoterms, NVOCC concepts, and U.S. export regulations
Demonstrated ability to lead teams, manage complex accounts, and drive operational excellence
Analytical mindset with the ability to turn data into actionable insights
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and logistics systems

Benefits

Medical
Dental
Vision
Flexible Spending Account (Medical and Dependent Care)
401(k) with company match
Company paid Life Insurance, Short-Term Disability and Long-Term Disability
Paid Holidays plus PTO and Sick Leave
Voluntary Time Off
Employee Assistance Program
Tuition Reimbursement
Employee Referral Program
Employee Discounts

Company

LESCHACO - Lexzau Scharbau GmbH & Co. KG

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The Leschaco Group is an independent and global service provider for integrated logistics solutions offering sea and air freight, contract logistics, tank container and innovative LLP & 4PL Solutions as well as local services.

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Stoffler
President & CEO
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Company data provided by crunchbase