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FirstLight Home Care · 7 hours ago

Home Care Director / Coach / Leader

Greensboro, NC

Full-time

Onsite

Director/Executive

FirstLight Home Care is dedicated to making a positive impact on people's lives through compassionate home care services. The Coach / Director will oversee the agency's operations, ensuring quality service delivery and supporting the mission of providing outstanding personal care while fostering a supportive work environment.

Health Care

Responsibilities

Organizes and directs the Agency’s ongoing functions, including developing and communicating cooperative goals and results to personnel; selecting, supervising and supporting the employee team; and upholding franchise and office policies

Serves as the Governing Body, Professional Advisory Committee (as applicable), and staff

Employs qualified personnel and ensures adequate staff education and evaluations

Ensures the accuracy of public information materials and activities

Implements an effective budgeting and accounting system; assures accuracy for billing procedures

Consistently follows Agency policies and procedures to set an example for employees, as well as maintains communication with employees to ensure the understanding of policies and procedures

Assists employees to support policies and achieve necessary changes

Represent the FirstLight Home Care office(s) by participating in the community and build a positive brand image

Documents employee problems in personnel files

Disciplines employees as necessary

Directs the Agency's ongoing functions

Monitors budget hours as appropriate

Monitors equipment abuse and takes steps to keep it to a minimum

Evaluates the effectiveness and efficiency of the Agency, using statistical data to determine the quality and quantity of services

Maintains compliance with applicable federal, state, and local rules and regulations

Supervises all business affairs

Develops, implements, and evaluates financial policies, procedures and records

Develops, implements, and evaluates budget plans and cost control policies and procedures