Collections Specialist - Madison, WI (On-site) jobs in United States
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Gainwell Technologies · 1 day ago

Collections Specialist - Madison, WI (On-site)

positionMadison, WI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$29K/yr - $42K/yr
date2+ years exp

Gainwell Technologies is an industry leader in healthcare solutions, and they are seeking a Collections Specialist to help clients manage financial operations efficiently. In this role, you will handle customer communications, maintain documentation, and ensure compliance while providing a positive client experience.

Health CareInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Conduct outbound and inbound collection calls using automated systems to assess account status and support resolution
Document all communications and updates accurately to maintain account history and compliance records
Verify loan or account details, ensuring proper authorization and adherence to client specifications
Facilitate customer payments through approved systems and assist with repayment arrangements as needed
Maintain accurate customer data and process updates to ensure timely and correct account information

Qualification

CreditCollections experienceFair Debt Collection Practices ActMicrosoft Office proficiencyBusiness systems softwareCustomer service skillsProfessionalismEmpathyCommunication skillsNegotiation skills

Required

Minimum 2 years of experience in credit or collections operations
Familiarity with the Fair Debt Collection Practices Act (FDCPA) and related compliance requirements
Strong communication and customer service skills
Proficiency in Microsoft Office applications and business systems software
Ability to negotiate payment terms while maintaining professionalism and empathy

Benefits

Comprehensive benefits package including health, dental, and vision insurance
401(k) with company match
Additional voluntary benefits starting on day one
Paid time off
Company-observed holidays
Vacation eligibility after the standard waiting period
Generous, flexible vacation policy
Educational assistance
Variety of leadership and technical development academies to help build your skills and capabilities

Company

Gainwell Technologies

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Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
dateFounded in 2009
location
Irving, Texas, USA
people-size10001+ employees
web-link
https://www.gainwelltechnologies.com/

H1B Sponsorship

Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)

Funding

Current Stage
Late Stage
Total Funding
$1M
2023-06-06Grant· $1M

Leadership Team

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Paul N. Saleh
President and Chief Executive Officer
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Gary Call
Chief Medical Officer
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Recent News

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Gainwell Expands Rural Health Transformation Collaborative with New Partners, Advancing a Connected Ecosystem
2025-12-18
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2025-12-12
GlobeNewswire
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2025-12-11
Company data provided by crunchbase