Grand Bazaar NYC · 3 days ago
Assistant Director
New York, NY
Full-time
Onsite
Director/Executive
$70K/yr - $82K/yr
10+ years expGrand Bazaar NYC is the largest and most dynamic weekly shopping market in NYC, dedicated to supporting local schools and small businesses. As the Assistant Director of Market Operations, you will oversee the successful execution of events and pop-ups, managing daily operations, vendor relationships, and staff supervision while fostering a culture of operational efficiency and continuous improvement.
Retail
Responsibilities
Daily Market Operations : Overseeing efficient production of all aspects of the weekly markets and pop-up events from start to finish, including booking, planning, layout, production, and ensuring smooth day-to-day operations
Vendor Management : Co-curating a distinct market experience by identifying, attracting, and managing relationships with vendors, ensuring clear verbal and written communication, compliance with regulations, and timely responses to inquiries
Staff Supervision: Managing part-time market and maintenance staff, including recruitment, onboarding, scheduling, and performance support
Compliance and Safety: Ensuring adherence to market rules and regulations, liaising with authorities for permits and inspections, and upholding market booking and attendance policies
Problem-Solving and Customer Service: Addressing shopper and vendor inquiries, resolving disputes, managing customer service issues, and troubleshooting problems as they arise
Administrative Duties: Managing transactions, recordkeeping, creating market reports, and forecasting. Other projects, as needed
Special Projects and Planning: Managing operational enhancements including systems rollouts and trainings, pop up events, and initiatives; Working effectively with team to both anticipate opportunities and plan events
Qualification
Required
Ten (10)+ years of operations, retail, event planning, account management, or applicable experience, preferably in a public-facing setting
Minimum of two (2) years of experience managing staff (preferably supervisory experience similar in scope) with a people-centered and inclusive leadership style
Experience and/or willingness to learn about cash/financial transactions
An eye for design, trends, and details, while remaining humble and approachable
Excellent interpersonal skills and a high level of emotional intelligence
Strong written and verbal communication skills, with an ability to communicate with people from diverse backgrounds and knowledge levels
Agility and creative problem-solving skills, exceptional follow-through, and attention to detail
Strong dispute mediation, conflict management, and de-escalation skills, with a willingness to compassionately and firmly manage the complex dynamics of operating an outdoor public space in New York City
Proficiency in Google Suite, CRM's, POS and other technologies
A valid New York State driver's license, with a satisfactory driving record
Fire, Food and other safety certifications, including G-23 license (required), as requested
Ability to lift up to 50 lbs (aiding techniques/tools will be provided for safe lifting upon request) and work outdoors, walking and standing for periods of up to 12 hours, sometimes in extreme temperatures
Ability to work in a potentially noisy environment
Benefits
Flexible work environment and hours
Up to 14 days of vacation
Safe and sick leave
Access to participate in 401k plan
Healthcare reimbursement
Training and development opportunities
401(k)
Flexible schedule
Health insurance
Paid time off
Company
Grand Bazaar NYC
Grand Bazaar NYC is the largest, oldest, and most diverse curated weekly market in New York City.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase