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Knight Office Solutions · 19 hours ago

Senior Lease Admin and Support Specialist

San Antonio, TX

Full-time

Onsite

Senior Level

Knight Enterprise Solutions (KOS) is an independent technology dealer focused on imaging, workflow, and IT solutions. The Senior Lease Admin and Support Specialist will manage leasing and sales operations, ensuring contract accuracy and providing exceptional customer support while coordinating across various departments.

Information TechnologyRoboticsSoftware

Culture & Values

Responsibilities

Excels at orchestrating complex workflows, seamlessly coordinating leasing, sales, billing, and fulfillment to streamline operations, minimize errors, and enhance overall efficiency

Demonstrates deep expertise in lease and contract structures, skillfully managing FMV, $1-out leases, and third-party financing with a strong grasp of legal and financial implications

Builds and maintains strong cross-functional relationships, effectively aligning efforts between sales, logistics, service, and accounting teams to ensure smooth execution and unified goals

Thrives in customer-facing scenarios, quickly resolving billing issues, managing deployment timelines, and supporting post-sale activities with a solution-focused, service-first mindset

Maintains exceptional attention to detail, ensuring contract accuracy, proper alignment of sales quotes to lease terms, and meticulous billing reconciliation for consistent compliance and accountability

Leverages data and reporting to drive decisions, creating and interpreting lease portfolio reports and sales metrics to guide strategic planning and performance optimization

Brings proactive foresight to asset management, anticipating lease renewals, identifying upselling opportunities, and aligning equipment lifecycle strategies to evolving customer needs

Manage end-to-end copier lease operations including billing, CRM data integrity, equipment deployment, and lease tracking

Administer complex lease structures (FMV, $1-out) and coordinate with third-party leasing partners for renewals, buyouts, and financing

Serve as a central liaison across sales, service, logistics, and accounting to ensure seamless project execution

Resolve customer inquiries and billing issues with a proactive, service-oriented approach

Maintain contract accuracy, validate billing details, and ensure alignment between lease agreements and sales documentation

Analyze lease portfolio data and sales KPIs to support strategic planning and performance optimization

Identify lease expiration timelines, upsell opportunities, and device refresh needs to drive retention and growth

Demonstrate strong organizational, communication, and multitasking skills in a deadline-driven environment

Exhibit expertise in copier leasing, CRM systems (e.g., Salesforce), Excel reporting, and cross-functional collaboration

Qualification

Lease managementContract managementCRM systemsExcel reportingCustomer serviceAnalytical skillsOrganizational skillsCommunication skills

Required