Majesco · 2 weeks ago
Director, Services — Driving Transformation in Insurance Technology
New Jersey, US
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $160K/yr
10+ years expMajesco is a leading insurance solutions and services provider, specializing in modernizing the insurance core with AI-driven technology. As the Director of Services, you will lead the execution of complex SaaS programs that transform how insurance technology is delivered, ensuring timelines, quality, and client confidence are met.
ConsultingInformation TechnologyInsuranceInsurTechSoftware
Responsibilities
Own end-to-end execution of a portfolio of complex, concurrent SaaS delivery programs, ensuring commitments on timeline, quality, scope, and margin are met
Lead from the front — staying deeply engaged in plans, estimates, risks, dependencies, and delivery details, intervening early when outcomes drift
Drive delivery through measurable business outcomes, holding teams accountable for results rather than process adherence alone
Take decisive ownership during high-pressure delivery moments, providing clarity, direction, and resolution rather than escalation loops
Anticipate delivery, financial, and stakeholder risks through experience, data, and pattern recognition — acting before issues impact clients or results
Own production readiness, go-live quality, and post–go-live stability, ensuring strong operational outcomes and sustained client confidence
Accelerate delivery performance through effective use of tooling, automation, and emerging AI capabilities across planning, execution, and reporting
Partner directly with client executives and steering committees to align technology delivery with business strategy and value realization
Oversee financial governance, forecasting, and profitability across programs, using systems such as NetSuite to ensure transparency and control
Build strong, accountable delivery leaders by coaching project managers and program leads to operate with ownership, discipline, and clarity
Qualification
Required
10+ years of senior leadership experience delivering enterprise software or SaaS solutions for insurance or financial services organizations
Proven success leading large-scale transformation programs ($5M–$20M+) across multi-disciplinary, multi-vendor teams
Deep understanding of insurance operations, data, and digital enablement — ideally in P&C, with openness to all insurance lines
Strong command of delivery governance, risk management, and financial control
Hands-on experience with Agile delivery models, NetSuite, Jira, and modern delivery toolchains
Executive presence with the ability to operate comfortably in both boardroom discussions and delivery execution forums
Bachelor's degree required
Preferred
PMP, CPCU, or Scrum Master certification preferred
Strong expertise in Property & Casualty Insurance is ideal, though senior leaders across Life, Annuity, Health, or Group Benefits with large-scale technology delivery experience are encouraged to apply
Benefits
Medical, dental & vision insurance
Employer-funded HSA coordinating with a high-deductible health plan
FSA
Short-term/long-term disability
Life/AD&D insurance
401(k)
Flexible time off
Paid sick days and 11 paid holidays
Paid parental/bonding leave
Career anniversary leave
Other voluntary benefits
Company
Majesco
Majesco is a software company that delivers insurance technology solutions.
1001-5000 employees
H1B Sponsorship
Majesco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (50)
2023 (24)
2022 (94)
2021 (27)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Oak Hill AdvisorsCVC Capital PartnersAurum Ventures
2026-01-08Debt Financing
2025-11-21Private Equity
2021-03-22Post Ipo Equity
Leadership Team
Joe Aho
Chief Financial Officer
Denise Garth
Chief Strategy Officer
Recent News
2026-01-11
Company data provided by crunchbase