Liberty Health and Rehab · 11 hours ago
LIBERTY CARE COORDINATOR
Winston-Salem, North Carolina
Full-time
Onsite
Mid LevelLiberty Health is a dynamic leader in the healthcare industry, currently seeking a Liberty Care Coordinator. The role involves performing networking visits to healthcare referral sources, conducting assessments for prospective admissions, and coordinating with facility staff to ensure proper patient care and reimbursement processes.
Health CareMedicalRehabilitation
Responsibilities
Performs routine networking visits to physicians, hospital discharge planners, case managers and other healthcare referral sources to present center information, gather resident referrals, and evaluate potential resident admissions that contribute to the center’s overall revenue growth
Spends 80% of time in the referral settings outside of a facility providing marketing and sales in addition to conducting evaluations and assessments
Obtains accurate information from referral sources, patient/caregiver, physicians, discharge planning staff, hospital staff nurse and/or other hospital staff to complete the referral assessment and prepare the patient for admission
Coordinates with other facility staff the subsequent authorization of managed care reimbursed patients as required
Communicate with insurance personnel in a timely manner to ensure that adequate reimbursement can be obtained prior to initiation of services
Communicates authorization information to clinical staff to ensure that correct utilization of SNF services is maintained
Communicates with the Director of Nursing regarding admissions preparations and any concerns or special circumstances, orders, skilled needs, and/or caregiver needs
Screens prospective admissions to determine that the delivery of appropriate care will be provided
Assesses cost-of-care of prospective admissions appropriate to the level of care as determined by the admitting physician
Provides appropriate forms necessary to request adequate medical information to make decisions regarding admissions
Receives and processes prospective patient inquiries and maintains inquiry records
Maintains a customer information management (CRM) database using the chosen Liberty software system
Interviews patients and/or patient family members during the pre-admission assessment process, obtains information from the patient/caregiver on expectations for discharge plans and communicates the anticipated discharge plan to the facility clinical team
Provides required information to the SNF Admissions Office to process referrals and communicates to appropriate facility staff
Explains cost of care involved in appropriate levels-of-care as determined or required by the admitting physician
Responsible for the planning, coordination, and implementation of a quarterly facility marketing plan
Participates in census development and marketing meetings, conference calls, and planning meetings as scheduled
Conducts a monthly review of competitor census, occupancy, private rate, and service offerings, along with a SWOT analysis
Understands and effectively utilizes the RUGs methodology and appropriately categorizes Medicare residents in RUGs system while maximizing level of placement
Assists the facility Admission Office with notifications to all appropriate Facility departments of pending admission
Qualification
Required
Demonstrated success in external marketing to physicians, discharge planners and other healthcare referral sources
BS or BA degree in Healthcare Administration, Social Work or Business Administration, Registered Nurse or Licensed Practical Nurse with a valid NC license
Willing to work and cooperate with other employees
Ability to problem-solve
Ability to work under pressure
Demonstrates neat appearance and good personal hygiene
Read, know and follow personnel, department and facility policies
Knowledgeable of local, state and federal regulations related to admissions, prospective payment and patient care
Company
Liberty Health and Rehab
Liberty Health and Rehab is a dynamic healthcare provider, offering 41 rehabilitation and skilled nursing communities across North Carolina, South Carolina and Tennessee.
Founded in 1875Wilmington, North Carolina, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase