Customer Service Specialist jobs in United States
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McKesson · 4 hours ago

Customer Service Specialist

positionLa Vergne, TN
timeFull-time
remoteOnsite
seniorityMid Level
money$19/hr - $20/hr
date3+ years exp

McKesson is a Fortune 10 company focused on improving healthcare accessibility and affordability. The Customer Service Specialist role involves providing support to internal and external customers, resolving service issues, and improving processes in a fast-paced environment.

BiopharmaBiotechnologyHealth CareInformation TechnologyPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Effectively communicate information verbally and in writing
Maintain professionalism while dealing with difficult situations and/or people
Identify opportunities for process improvement
Interact professionally with all levels of management and staff
Multi-task and problem solve under pressure
Meet attendance and punctuality requirements
Operate computer systems, telephone systems, copiers, fax machines, etc
Provide feedback to other departments regarding areas of concern or improvement
Manage confidential information effectively
Work independently and as part of a team
Other duties as assigned

Qualification

MS Office SuiteSales ForceSAPCall center experienceTyping 40 WPMVerbal communicationWritten communicationAttention to detailDecision-makingFlexibility

Required

Typically requires 3+ years of related experience
Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) required
Excellent verbal and written communication skills
Ability to type 40 WPM
Strong attention to detail
Good decision-making skills
Flexible schedule to accommodate changing business needs
Effectively communicate information verbally and in writing
Maintain professionalism while dealing with difficult situations and/or people
Identify opportunities for process improvement
Interact professionally with all levels of management and staff
Multi-task and problem solve under pressure
Meet attendance and punctuality requirements
Operate computer systems, telephone systems, copiers, fax machines, etc
Provide feedback to other departments regarding areas of concern or improvement
Manage confidential information effectively
Work independently and as part of a team
Other duties as assigned

Preferred

Associate's degree preferred
1+ years' experience in a call center environment preferred
Experience with Sales Force and SAP a plus
Experience working with pharmaceutical products a plus

Benefits

Annual bonus
Long-term incentive opportunities

Company

McKesson

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McKesson distributes medical supplies, information technology, and care management products and services.
dateFounded in 1833
location
Irving, Texas, USA
people-size10001+ employees
web-link
http://www.mckesson.com

H1B Sponsorship

McKesson has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (129)
2023 (82)
2022 (142)
2021 (144)
2020 (154)

Funding

Current Stage
Public Company
Total Funding
unknown
1994-11-18IPO

Leadership Team

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Brian Tyler
CEO
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Jim McAuliffe
CFO
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Company data provided by crunchbase