Trax Credit Union · 4 days ago
Head of People & Culture
Trax Credit Union is dedicated to fostering a supportive and engaging workplace culture. The Head of People & Culture is responsible for shaping the employee experience, leading the People & Culture team, and partnering with leadership to design effective people solutions that align with business needs.
AccountingInsuranceWealth Management
Responsibilities
Foster a culture where employees feel valued, supported, and are proud to be part of something larger than themselves
Partner with senior leadership to design people solutions that work for employees and support business needs
Own the full employee journey: from hiring and onboarding to growth, performance, and succession
Lead and manage our training department with a strong focus on leadership development
Design clear and compliant policies and procedures that create consistency and fairness across our credit union
Manage and administer our benefit programs and retirement plans
Assist leaders in navigating personnel issues thoughtfully with empathy and fairness
Stay current on regulations and employment law to ensure our practices reflect them
Utilize data to spot trends and improve employee engagement and retention
Support and champion employee events and activities that build connection, energy and a strong culture
Lead and develop the People & Culture team with purpose and heart
Qualification
Required
5–7 years of progressive HR or People & Culture leadership experience
At least 2 years leading teams and managing an HR department
Experience collaborating with executive leadership and senior management
Strong judgment, emotional intelligence, and a genuine love for people
Bachelor's degree (or equivalent experience) in Human Resources, Organizational Development, or a related field
Preferred
SHRM-CP/ SHRM-SCP or PHR/SPHR preferred
Advanced education or additional certifications in leadership, culture development, or strategic HR management are a plus