TEKsystems · 14 hours ago
Benefits Member Advocate
Los Angeles, CA
Contract
Hybrid
Entry, Mid Level
$35/hr - $50/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Benefits Member Advocate to support benefits administration and member services for a large public-sector organization in Los Angeles. This role involves managing benefit administration processes, ensuring accurate data and documentation, and providing exceptional customer service to members.
Information Technology
Responsibilities
Manage and support benefit administration processes, procedures, and client-specific requirements
Update, maintain, and audit eligibility data and documentation
Respond to inquiries from HR, billing, payroll, and members
Review and resolve carrier file error reports
Conduct QA testing for internal web applications
Attend training sessions to stay current on industry trends and internal systems
Assist members in resolving issues and inquiries, providing exceptional customer service
Ensure all work is completed accurately and within defined deadlines
Qualification
Required
Bachelor's degree in Business, Human Resources, or related field OR equivalent work experience
Minimum 2+ years of experience in benefits or COBRA administration
Excellent verbal and written communication skills
Strong time management and ability to handle multiple assignments
Ability to work independently in a fast‑paced environment
Comfortable with in‑person, face‑to‑face customer interaction
Benefits administration
Health plan knowledge
Member services and customer support
Proficiency in Microsoft Excel, Word, and Access
Strong administrative and data entry capabilities
Preferred
Experience working with Los Angeles–area health plans
Google Workspace experience
HRIS and payroll system experience
Bilingual in Spanish (preferred)
Knowledge of HIPAA, ERISA, Cafeteria Plan Rules, and/or state continuation guidelines (preferred)
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase