Customer Project Manager I jobs in United States
cer-icon
Apply on Employer Site
company-logo

Ericsson · 12 hours ago

Customer Project Manager I

Ericsson is a leading global technology company seeking a Customer Project Manager I to ensure customer satisfaction and compliance with standards. In this role, you will manage project planning, maintain customer relationships, and oversee financial performance while adhering to legal and environmental guidelines.

Information TechnologyInternetMobileTelecommunications
check
H1B Sponsor Likelynote

Responsibilities

Guarantee alignment between contract and delivery through pre-sales CFR
Establish a solid project plan as an input for approval to execute, and then lead this project to success
Cultivate relationships with customers and stakeholders to maintain alignment during execution
Financial performance management to ensure delivery to target Unadjusted Margin
Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards
Oversee data accuracy to facilitate responsible and timely reporting

Qualification

Financial AcumenStakeholder ManagementProject managementData AnalyticsService Delivery Business UnderstandingChangeImprovement ManagementConsultative SkillsAutomationCustomer InsightsEricsson PortfolioProgram/Project Finance ManagementCustomer Relationship BuildingNegotiation

Required

Proven leader with a passion for customer satisfaction
Experience in managing Fulfillment Assignment Specifications (FAS)
Ability to ensure compliance with group directives, legal and financial guidelines
Knowledge of global and local Environmental and Occupational Health and Safety (E+OHS) requirements
Diligence in ensuring data security and privacy
Ability to guarantee alignment between contract and delivery through pre-sales CFR
Experience in establishing project plans and leading projects to success
Ability to cultivate relationships with customers and stakeholders
Experience in financial performance management to ensure delivery to target Unadjusted Margin
Ability to deliver within scope, budget, timeline and ethics
Experience in overseeing data accuracy for responsible and timely reporting
Consultative Skills
Automation
Process Management
Negotiation
Service Delivery Business Understanding
Data Analytics
Financial Acumen
Artificial Intelligence (AI)
Customer Insights
Ericsson Portfolio
Stakeholder Management
Change and Improvement Management
Program/Project Finance Management
Customer Relationship Building
Project management

Benefits

Short-Term Variable Compensation Plan
Sales Incentive Plan
Excellent health benefits including the choice of three medical plan options and a dental plan option
Ericsson US 401(k) Plan offers an automatic 3% company contribution
Company matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay
50 cents on every $1 on the next 2% of eligible pay
Company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage
Short-term and long-term disability coverage
Ericsson’s Stock Purchase Plan
Minimum of 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs

Company

Ericsson

company-logo
Ericsson is an information and communications technology company that offers network services. It is a sub-organization of Investor.

H1B Sponsorship

Ericsson has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (160)
2024 (146)
2023 (188)
2022 (254)
2021 (159)
2020 (196)

Funding

Current Stage
Public Company
Total Funding
$1.82B
Key Investors
InvestorNordic Investment BankEuropean Investment Bank
2025-04-04Post Ipo Equity· $119.99M
2024-07-12Post Ipo Debt· $109.22M
2023-12-15Post Ipo Debt· $109.09M

Leadership Team

leader-logo
Borje Ekholm
CEO & President
linkedin
leader-logo
Niklas Heuveldop
CEO Vonage & Head of Business Area Global Communications Platform
linkedin
Company data provided by crunchbase