Call Center Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

TEKsystems · 11 hours ago

Call Center Customer Service Representative

TEKsystems is a leading provider of business and technology services, and they are seeking a customer-focused Service Consultant to join their Call Center Team at one of Hawaii's largest banks. This role involves being the first line of communication for customers, providing exceptional service, and gaining foundational knowledge in the banking industry.

Information Technology
check
H1B Sponsor Likelynote

Responsibilities

Join the Call Center Team and be the first line of communication for internal and external customers
Utilize resources to respond to customers’ inquiries
Provide exceptional customer service in a fast-paced environment

Qualification

Customer serviceCall centerData entryCommunication skillsPeople skillsRetail customer service

Required

Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment
Operation hours are from 7am-7pm, 7 days/week, and shifts can vary from 7a-330p or 1030a-7p, including Saturday or Sunday, upon completion of training
High level of professionalism and customer-orientation, with strong verbal skills
Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information
2+ years customer service experience or comparable work experience in a retail, sales or financial environment
Experience and comfort with computers and internet highly desirable

Preferred

customer service
data entry
communication and people skills
call center
retail customer service

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

company-logo
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Ryan Skains
Vice President, TEKsystems Global Services
linkedin
Company data provided by crunchbase