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TechPro Power Group Inc. · 5 hours ago

Operations Scheduling Coordinator

Crofton, MD

Full-time

Hybrid

Entry Level

$24/hr - $33.50/hr

2+ years exp

TechPro Power Group Inc. is a leader in the power industry, providing comprehensive services that enhance power equipment performance. The Operations Scheduling Coordinator is responsible for supporting day-to-day field operations by managing technician schedules, coordinating assignment changes, and ensuring effective communication among teams.

ElectronicsFacilities Support ServicesService Industry

Responsibilities

Build, update, and maintain daily/weekly technician schedules to support project timelines, outages, and staffing requirements

Coordinate technician assignments based on availability, project priorities, skill alignment (as provided by leadership), and required site constraints

Communicate schedule updates, changes, reporting expectations, and logistical details to technicians and project teams

Serve as the primary point of contact for schedule-related questions; troubleshoot conflicts and escalate constraints to Operations/PM leadership as needed

Maintain scheduling trackers and utilization logs to improve visibility of coverage and workload

Provide administrative support to Project Managers and Operations leadership (document organization, basic reporting, meeting notes, and follow-ups)

Support timesheet collection and verification processes to help ensure accuracy and timely submission for payroll and billing

Maintain organized records, schedules, logs, and operational documentation following company standards

Coordinate routine operational tasks that support field readiness (site access requirements, roster updates, contact lists, and internal distribution lists)

Schedule onboarding activities (orientation sessions, introductions, first assignments/shadowing schedules, and initial schedule integration)

Partner with HR and Operations leadership to ensure new hires are placed into scheduling workflows promptly and consistently

Maintain onboarding scheduling checklists and ensure onboarding scheduling steps are documented and completed

Maintain accurate operational trackers (scheduling dashboards, staffing/utilization logs, and schedule-change history)

Generate basic reports for leadership (coverage summaries, utilization snapshots, schedule exceptions, and backlog indicators)

Support continuous improvement by identifying recurring scheduling pain points and recommending workflow updates

Perform other related duties as assigned to support business needs

Continuously seek opportunities for professional development and contribute to team-wide learning and growth

Qualification

SchedulingMicrosoft OfficeAdministrative supportCommunication skillsTimekeepingField-service experienceAttention to detailOrganizational skills

Required

High school diploma or equivalent

2+ years of experience in scheduling, administrative support, dispatch, or operations coordination

Proficiency with Microsoft Office (Outlook, Excel, Word) and comfort working in shared trackers and scheduling tools

Strong organization, attention to detail, and follow-through; ability to manage multiple priorities in a deadline-driven environment

Strong written and verbal communication skills; ability to coordinate across technicians, PMs, and internal stakeholders

Ability to maintain confidentiality and handle sensitive information appropriately

Valid driver's license required; must be able to operate a company or personal vehicle for business purposes and meet all applicable company and client screening requirements based on job duties (e.g., motor vehicle record, background check, drug testing, or other applicable screenings)