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Farmers State Bank · 1 day ago

Teller - Shipshewana South

Shipshewana, IN

Full-time

Onsite

New Grad, Entry Level

Farmers State Bank is seeking a Teller who provides prompt and courteous service to customers by processing transactions and answering questions. The role involves maintaining cash funds, counseling customers on bank products, and ensuring compliance with bank regulations.

BankingFinancial ServicesPayments

Responsibilities

Serves customers at teller window, processing a variety of transactions using own judgment within limits regarding the validity of transactions presented

Meet with current or prospective customers and counseling them on the benefits and features of bank products

Stays abreast of regulations, robbery and physical security changes at Branch to protect oneself and the Branch

Prepares forms for opening/closing accounts, including checking, savings, CDs, savings bonds. Establishes proper identification of new customer, and decides whether to accept new account based on credit report and ID provided

Trained on FSBs Customer Acquisition and Growth program and able to perform duties aligned with the program

Telephone inquiries from customers and other bank personnel, which could include answering questions on bank products, referring customers to other bank departments (financial services, trust)

Sells money orders, cashiers checks, and cash advances

Process transactions that arrive in the night drop or mail and send customers receipts

Order funds for businesses, coin and bills, ordering foreign currency

Balance cash drawer

Balance ATM machine

Maintain vault cash, open/closes vault daily, if given responsibility of vault teller

Balances ledger accounts daily/when needed

Recognize customer needs and refer to respective department

Performs other related duties as assigned

Qualification

Customer serviceCash handlingBank product knowledgeRegulatory complianceCommunication skills

Required

Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to other departments

Acts as a resource to other tellers, and has certain levels of operational authority

Accurately maintains a fund of cash

Functions as the banks primary contact with the public