Service Consultant (Call Center Agent) - $20/HR Starting jobs in United States
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TEKsystems · 1 day ago

Service Consultant (Call Center Agent) - $20/HR Starting

TEKsystems is a leading provider of business and technology services, and they are seeking a customer-focused Service Consultant to join their Call Center Team. In this role, you will be the first line of communication for customers, providing exceptional service and gaining foundational knowledge in the banking industry.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Respond to customer inquiries and provide information about banking services
Utilize resources to assist customers effectively
Work in a fast-paced environment while maintaining professionalism and customer orientation
Handle confidential customer information appropriately
Collaborate with team members to enhance customer service delivery

Qualification

Customer service experienceComputer proficiencyVerbal communication skillsProfessionalismWork weekendsDetail-orientedGoal-drivenFast-paced environment

Required

Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment
Shift will be 7a-330p or 1030a-7p, including Saturday or Sunday, upon completion of training
Must be able to work all 7 days, but will only be working 5 days a week
High level of professionalism and customer-orientation, with strong verbal skills
Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information
2+ years customer service experience or comparable work experience in a retail, sales or financial environment

Preferred

Experience and comfort with computers and internet highly desirable

Benefits

Excellent benefits package
401K match
Healthcare benefits
PTO

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase