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The Hillman Group · 1 day ago

National Account Manager II

Bentonville, AR

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

The Hillman Group is a company focused on providing superior sales and customer support within the National Account sector. The National Account Manager II is responsible for directing the sales team operations, achieving sales and profit objectives, and identifying new business opportunities while managing account managers and field service employees.

Consumer GoodsRetail

Responsibilities

Plans and directs the National Accounts sales team operations

Ensures National Account sales and profit objectives are achieved

Identifies and secures new business opportunities within National Account

Provides National Account with superior sales & customer support

Manages the activities of other account managers or field service employees

Works with the Director of National Accounts to forecast and prepare sales quotas and sales plans for the National Account

Ensures that the sales team grows profitable sales

Utilizes customer POS & Inventory data to effectively manage and grow Hillman categories

Conducts quarterly customer business update to review POS data, identify SKU rationalization opportunities and new item replacements

Performs line reviews and annual business reviews with existing accounts

Travels frequently in North America

Observes local traffic regulations and follows safe driving practices

Develops and implements the National Account business plan for the National Accounts group, including profit and loss, operations, budget forecasting, and sales goals

Develops annual and multi-year sales strategies to meet sales and organic growth targets

Works with customers and Hillman sales & service staff to set up program details for new business

Acts as the site liaison for rollouts

Maintains a current knowledge of the company’s products and Field Service operations

Assists the Field Service Department with the development and maintenance of account procedures

Leverages internal and external learning opportunities to coach, train and develop direct reports

Knows and follows the company’s human resources policies and procedures

Adheres to applicable employment laws

Provides periodic feedback to team members to improve performance and customer service

Communicates regularly with sales staff to provide information, answer questions, and assist with issues

Develops and maintains solid working relationships with all National Account internal & external associates

Communicates regularly with field service staff to provide information, answer questions, and assist with issues

Works with marketing staff to develop and implement promotional programs, design and create plan-o-grams, and acts as the logistics liaison for special events

Monitors store openings and closings; establishes logistics with the appropriate Hillman staff

Organizes and attends trade shows and conventions

Qualification

Sales ManagementBusiness DevelopmentData AnalysisBudget ForecastingCustomer Relationship ManagementEthicsTeam LeadershipProblem SolvingIntegrity

Required

BS/BA and 8-10 years of experience in big box retail environment

Identifies and analyzes problems; weighs relevance and accuracy of information; evaluates and generates alternative solutions; makes recommendations

Positively impacts the team and the organization by dealing effectively with pressure; remains optimistic and recovers quickly from setbacks

Shows a high degree of personal integrity, honesty, and ethical behavior; respects & protects confidential information; holds self-accountable for results

Builds and manages workforce based on organizational goals, budget considerations, and staffing needs; ensures that employees are appropriately recruited; manages and supports a diverse, multi-sector work force and a variety of work situations

Assesses and recognizes own strengths and weaknesses; pursues self-development

Travels frequently in North America. Observes local traffic regulations and follows safe driving practices

Maintains a current knowledge of the company's products and Field Service operations

Knows and follows the company's human resources policies and procedures. Adheres to applicable employment laws