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Millennium · 2 hours ago

Executive Support Engineer

New York, NY

Full-time

Onsite

Senior Level

$175K/yr - $250K/yr

5+ years exp

Millennium is a financial services company seeking an Executive Support Engineer to provide high-availability technology support to C-Suite leaders and VIPs. The role involves managing executive technology experiences, troubleshooting incidents, and ensuring readiness for meetings and events.

Asset ManagementFinanceFinancial ServicesHedge Funds

H1B Sponsor Likely

Responsibilities

Serve as a primary point of contact for C-level tech support in the office, home office, and travel

Own executive meeting readiness: VC/AV setup (Webex/Zoom), boardrooms, webcast/town halls, and rapid onsite troubleshooting

Manage and support laptops/desktops (Windows/macOS), iOS/Android mobile devices, and VIP peripherals

Support O365/Exchange/Outlook, OneDrive/SharePoint, Webex/Zoom, multifactor auth, SSO, and identity workflows

Support trading apps: Bloomberg, Refinitiv Eikon, MS Office, in house apps, PDF tools; coordinate with vendors for escalations

Proactively monitor critical endpoints and work with other engineering teams to resolve potential/ongoing issues

Maintain executive-ready spares, travel kits, and loaners; manage rapid replacements and warranty/repair logistics

Document fixes, runbooks, and checklists; track SLAs, trends, and preventive actions; brief executives on changes/impact

Participate in on call rotation and support time sensitive after-hours events, board meetings, and early market hours

Qualification

VIP/Executive SupportMicrosoft Windows 11MacOSVideo Conference SolutionsAI PlatformsMobile Device ManagementCore Networking KnowledgeFinancial Services AppsScripting/Automation KnowledgeSQL/MongoDBCommunication Skills

Required

5+ years in VIP/Executive Support or Trading Floor/Desktop Engineering with proven white glove service

Bachelor's degree in Computer Science or a related field

Strong Microsoft Windows 11 and macOS experience and familiarity

Strong experience using AI platforms for research/automation/documentation

Hands on experience with video conference rooms solutions and platforms

Mobile device management: Intune/blackberry

Core networking knowledge and basic troubleshooting with common tools

Experience supporting Bloomberg, Eikon and other financial services apps

Outstanding communication, professionalism, and ability to translate executive needs into swift technical action

Able to work onsite in Midtown Manhattan and be on call one week per month

Preferred

Scripting/automation/reporting knowledge

Experience with SQL/MongoDB

Ability to travel

Ability to lift servers/printers/workstations safely and effectively

Benefits

Discretionary performance bonus

Comprehensive benefits package

Company

Millennium

Glassdoor3.7

Millennium is a global, diversified alternative investment firm, founded in 1989, which manages $83.5 billion in assets.

Founded in 1989

New York, New York, USA

5001-10000 employees

https://www.mlp.com

H1B Sponsorship

Millennium has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (264)

2024 (146)

2023 (156)

2022 (146)

2021 (73)

2020 (86)