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Sun Auto Tire & Service · 18 hours ago

Automotive Shop Manager

Hurst, TX

Full-time

Onsite

Senior Level

$70K/yr - $100K/yr

5+ years exp

Sun Auto Tire & Service is seeking an Automotive Shop Manager to enhance their team and provide exceptional automotive services. The role involves overseeing store performance, ensuring guest satisfaction, managing financials, and leading a team to meet sales and operational goals.

AutomotiveService Industry

Comp. & Benefits

Responsibilities

Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints

Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example

Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc

Conducts performance evaluations for all employees at regular intervals

Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement. Share financial targets and results with all employees during store meetings

Review invoices and other daily reports to identify opportunities for growing the business

Maintains proper controls over the Company’s physical and financial assets. Follows standard closing procedures including timely deposit of checks and cash

Inventory control

Ensures the cleanliness of the store – both front and back, at all times

Maintains 'Best in class' housekeeping and merchandising standards to ensure the comfort of customers. Conducts regular inspections of equipment, and requests maintenance, as necessary

Ensures that all purchased, but not used parts are returned timely to the vendor and credits received and forwarded to accounting

Qualification

Automotive shop managementSalesProfit goalsBusiness developmentTeam managementCustomer serviceInventory controlValid driver’s licenseEffective communication

Required

Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry

Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge

Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals

Proven track record of consistently meeting and exceeding sales and profit goals

Possess a valid driver's license

Must be at least 18 years of age