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Greylock Federal Credit Union · 4 hours ago

Human Resources Officer

Hybrid-West Street, Pittsfield, MA, US

Full-time

Hybrid

Senior Level

$28.73/hr - $37.35/hr

5+ years exp

Greylock Federal Credit Union is committed to supporting a diverse workforce reflective of the community. The Human Resources Officer serves as a trusted advisor, managing employee relations, talent acquisition, compliance, and inclusion initiatives to foster a positive workplace culture.

BankingFinanceFinancial Services

Comp. & Benefits

Responsibilities

Serve as the primary point of contact for employee relations matters by providing coaching, conflict resolution, and guidance to employees and leaders. Conduct timely and thorough investigations, recommend corrective actions, and promote a respectful, inclusive, and compliant workplace culture

Lead full-cycle recruitment for exempt and non-exempt roles, including job postings, interviewing, selection, offers, and six-month check-ins. Facilitate onboarding activities, including new-hire paperwork and HR policy orientation, ensuring a welcoming and engaging experience aligned with organizational culture

Ensure compliance with federal, state, and local employment laws. Maintain accurate employee records, HRIS data, audits, and personnel files. Act as subject matter expert for HR policies and the employee handbook, recommending updates based on regulatory or organizational changes

Manage the reasonable accommodation and ADA interactive process by engaging employees, evaluating needs, recommending appropriate accommodations, and partnering with leadership to balance employee support and organizational requirements

Manage the internship program to build a diverse and sustainable future talent pipeline. Design and support an engaging, educational, and inclusive intern experience that reflects Greylock’s commitment to workforce development

Actively represent Greylock in civic, community, and professional organizations to strengthen employer brand and talent networks. Partner with internal departments on audits, records requests, and off-boarding processes, including exit meetings and education on benefits and final pay

Perform additional HR-related duties as assigned to support departmental and organizational goals

Qualification

Employee relationsTalent acquisitionEmployment law complianceHRIS systemsBenefits administrationCoaching skillsBilingual capabilityMicrosoft OfficePHR certificationSHRM certificationConflict resolutionInterpersonal skills