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County of Orange · 2 hours ago

Bilingual Vote Center Customer Service Representative/Election Representative (Extra Help)

Santa Ana, CA

Full-time

Onsite

New Grad, Entry Level

$47K/yr - $63K/yr

County of Orange is responsible for conducting elections and maintaining voter records. They are seeking a Bilingual Vote Center Customer Service Representative to assist voters, issue ballots, and manage election equipment at various locations throughout Orange County.

GovernmentSports

Responsibilities

Processing and assisting voters

Issuing ballots

Accepting Vote-by-Mail ballots

Set up and take down election equipment

Other election-related tasks as assigned

Qualification

Bilingual skillsCustomer service skillsComputer literateEffective communicationPatienceAttention to detailOrganizational skillsTeam playerPositive attitudeFlexibility

Required

Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese

Ability to commit to this position for approximately 10 days spread over a two-month period

Must be able to work overtime, including evenings and weekends to meet the needs of the department

Patience while working with a wide variety of ages, ethnic groups and skill levels

Ability to provide clear and concise instructions and deal courteously with the public

Effective verbal and written communication skills

Computer literate, ability to operate a laptop computer and access information using a database

Self-motivated and hard worker with a positive attitude

Flexible, able to quickly adjust to tasks and assignments

Organized and able to manage their time under heavy workloads and deadlines

Attention to detail

Ability to work in a fast-paced environment as both a team player

Always present a professional appearance and demeanor while representing the department

Able to deliver supplies daily to designated locations if called upon

Ability to read and speak English

Customer service skills that include responding to public inquiries

Understand and follow oral and written instructions

Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor

Speak and hear well enough to communicate clearly and understandably in person and over the phone

Independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks

Ability to sit for prolonged periods of time

Manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler, telephone and photocopy machine

Possess the ability to independently reason logically to reach conclusions and decisions

Possess the ability to remain calm and appropriately focused on different interpersonal situations

Ability to work in an office environment and work with changing priorities, deadlines, and multiple assignments concurrently

Possession of a valid California drivers' license, Class C, and a clean driving record while employed in this classification might be required by the date of appointment