Overit · 1 day ago
Senior Account Manager
Albany, New York Metropolitan Area
Full-time
Hybrid
Senior Level
5+ years expOverit is a full-service marketing agency that has been innovating with technology and creative solutions for over 30 years. The Senior Account Manager will be responsible for managing strategic client relationships and ensuring that internal teams deliver work that aligns with client objectives.
AdvertisingPublic RelationsSEOSocial MediaSocial Media MarketingVideoWeb DesignWeb Development
Responsibilities
Serve as the primary strategic point of contact for assigned clients, building trusted, long-term relationships rooted in strong counsel, reliability, and results
Partner with senior leaders and strategists to develop, present, and implement multi-channel marketing strategies that drive measurable business outcomes
Act as the champion of client success, maintaining a CMO-level mindset and defining success metrics tied to client health, growth, and retention
Translate client business goals into clear strategic direction for internal teams, ensuring alignment from planning through execution
Oversee client onboarding, establishing strategic foundations, success criteria, and expectations for ongoing engagement
Collaborate cross-functionally with Project Management, Creative, Digital, Media, and Production teams to ensure work is strategically sound, well-scoped, on time, and within budget
Lead the development and presentation of Statements of Work (SOWs), project briefs, marketing plans, media plans, messaging frameworks, and other client-facing deliverables
Identify risks, scope changes, and strategic gaps early, working in partnership with Project Management to address issues before they impact client confidence or delivery
Manage client budgets in collaboration with Project Management and Production, ensuring scope adherence, visibility into overages, and alignment with SOPs
Advocate for client needs internally while balancing scope, timelines, team capacity, and agency priorities
Contribute to agency growth by identifying opportunities within existing client relationships, developing proposals, and supporting new business efforts as needed
Maintain a strong understanding of client industries, market dynamics, and emerging marketing, media, and digital trends to inform strategy and recommendations
Maintain consistent, proactive communication with clients, addressing questions, concerns, and changes with clarity and professionalism
Demonstrate strong judgment in complex or ambiguous situations, balancing client advocacy with operational realities
Promote collaboration and accountability across internal teams to ensure high-quality outcomes
Contribute ideas and perspectives that improve client experience, internal workflows, and agency effectiveness
Represent Overit professionally in all client interactions, meetings, and industry engagements
Support a positive, respectful, and high-performing work environment
Qualification
Required
5+ years of experience in an advertising or marketing agency environment
3+ years of experience in a strategic account management or client leadership role
Demonstrated experience managing client relationships, scopes, budgets, and strategic marketing programs
Strong written and verbal communication skills, with the ability to present clearly and confidently to clients and internal teams
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience
Preferred
Confident and accountable: Takes ownership of their work, communicates clearly, and follows through without needing excessive oversight
Curious and adaptable: Eager to learn, ask thoughtful questions, and adjust quickly as priorities, tools, and client needs evolve
Collaborative by default: Thrives in a team environment, partners effectively across disciplines, and contributes to shared success
Organized and detail-oriented: Manages multiple priorities with structure and care, ensuring accuracy, clarity, and consistency
Professional and respectful: Values teammates, clients, and partners, and shows up with integrity in all interactions
Benefits
401(k) matching
Health insurance
Dental insurance
Life insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Company
Overit
Design, Development, Marketing, SEO
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Dan Dinsmore
Ceo & Strategist
Recent News
2026-01-16
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2025-09-17
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