KC Pallets Inc ยท 7 hours ago
Customer Service Representative
Crystal Lake, IL
Full-time
Onsite
New Grad, Entry Level
$20/hr - $25/hrKC Pallets Inc. is a trusted Midwest-based provider of high-quality wood pallets, specializing in customized solutions. As a Customer Service Representative, you will be the primary point of contact for customer inquiries, providing support to resolve issues and ensuring customer satisfaction.
IndustrialManufacturingRecyclingWood Processing
Responsibilities
Providing support to resolve issues
Ensuring customer satisfaction
Managing communication via phone and email
Assisting with orders and service requests
Collaborating closely with other departments to deliver an excellent customer experience
Qualification
Required
Experience in Customer Service, with strong skills in Customer Support and Customer Service Representatives
Proven ability to enhance Customer Satisfaction and provide positive Customer Experience
Strong communication and interpersonal skills to effectively collaborate with a diverse clientele
Organizational and problem-solving skills to handle multiple customer requests efficiently
Proficiency in using CRM software and other customer interaction tools is a plus
High school diploma or equivalent; additional certifications in customer service or related fields are a bonus
Benefits
Bonus and Commission
Company
KC Pallets Inc
KC Pallets Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase