HealthEquity · 7 hours ago
Customer Service Representative
United States
Part-time
Remote
New Grad, Entry LevelHealthEquity is a trusted leader in healthcare financial services, helping millions of people manage their health savings and benefits. They are looking for friendly, reliable individuals to join their Customer Service team on a part-time, remote basis to help customers understand their healthcare benefits and resolve questions with patience and professionalism.
Financial ServicesHealth CarePayments
Responsibilities
Respond to customer questions via phone, email, or chat
Help customers understand their accounts and benefits
Resolve basic issues and escalate when needed
Maintain accurate records of customer interactions
Provide friendly and professional service at all times
Follow established procedures and guidelines
Update customer information accurately in our systems
Qualification
Required
Good communication skills
Basic computer and internet skills
Ability to work independently from home
Reliable internet connection
Comfortable learning new software and systems
Patience and empathy when assisting customers
Preferred
Customer service experience is a plus but not required
Benefits
Remote Flexibility
Part-Time Schedule
Comprehensive Training
Supportive Team
Growth Opportunities
Regular Feedback
Company
HealthEquity
HealthEquity connects health and wealth by administering Health Savings Accounts (HSAs) and other consumer-directed benefits.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$12.5M2014-07-31IPO
2011-09-09Private Equity· $12.5M
Leadership Team
Scott Cutler
President and CEO
James Lucania
Chief Financial Officer
Recent News
2025-12-18
2025-12-04
2025-12-04
Company data provided by crunchbase