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Taney County Health Department · 15 hours ago

Administrative Clerk

Branson, MO

Part-time

Onsite

New Grad, Entry Level

Taney County Health Department is seeking an Administrative Clerk to perform various clerical, recordkeeping, and customer service tasks to support the organization's operations. The role involves handling calls, processing insurance claims, scheduling appointments, and maintaining accurate records while ensuring compliance with state guidelines.

Health CareHealth DiagnosticsMedical

Responsibilities

Handles calls and greets clients and staff in a polite, confidential and professional manner

Provides general information and provides follow-up action on requests

Performs general office duties and completes daily task in a timely and efficient manner

Performs basic bookkeeping and banking transactions, including the collection, counting, and disbursement of money per protocol

Processes insurance claims in compliance with law requirements

Schedules and coordinates appointments for all clinical services and accommodates walk-in requests as the schedule allows

Completes clinical forms assuring for accuracy and efficiency. Reviews Immunization records to assure accuracy

Provides clerical support for other Divisions as needed. (WIC, Environmental or other location)

Conducts clinical record requests for clients, as needed assuring for HIPPA compliance and confidentiality

Prints birth and death certificates following state guidelines for distribution

Maintains monthly contact with parents/clients assuring that appointments are current

Maintains immunization and other clinical records according to State requirements

Acts as Deputy Registrar for the county

Maintains an awareness of the processes and keeps knowledge base current. Keeps up to date with insurance requirements and legislation

Maintains clinic flow, supporting other staff members as needed

Accurately maintains records and files within the electronic record, offices and State databases per protocol, updating as necessary

Must in engage in the TCHD Strategic plan including development, planning and implementation

Must incorporate TCHD core values of caring, protecting and serving into everyday responsibilities

Must participate in Continuous Quality Improvement at TCHD by promoting, planning, and/or implementing

Must participate in planning and execution of your division Performance management goals

Must establish individual performance and professional goals and must accomplish these goals on a yearly basis

Must take a core competency assessment every 3 years and must establish and create and complete a training plan for improvement

Qualification

Computer LiteracyMicrosoft Office SuiteAnalytical skillsCommunication skillsOrganizational skillsMultitaskingLeadership skillsTime managementProblem-solvingAttention to detail

Required

Completed high school or equivalent

Valid Missouri Driver License and daily access to a reliable and insured vehicle

Must be able to drive to multiple locations, community meetings, and trainings

Ability to multitask

Excellent verbal and written communication skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Excellent team player

Strong analytical and problem-solving skills including conflict resolution

Strong supervisory and leadership skills

Ability to adapt to the needs of the organization and employees

Ability to prioritize tasks and to delegate them when appropriate

Thorough knowledge of employment-related laws and regulations

Proficient with Microsoft Office Suite or related software

Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems

Sitting - Must be able to remain in a stationary position for long periods of time - Frequently

Standing - Must be able to remain in a vertical or upright position for long periods of time - Frequently

Walking - Must be able to move about the work area, from one area to another to perform duties and assist clients - Frequently

Lifting - Must be able to raise up to 20 pounds of supplies from a lower to a higher position or horizontally from position to position - Occasionally

Carrying - Must be able to move 20 pounds of documents, supplies, and other equipment from one area to another - Occasionally

Reaching - Must be able to extend upper extremities in an upward or downward direction to pick up files, work supplies, or other items - Occasionally

Seeing - Must have visual acuity to make observations and work on a computer - Constantly

Talking - Must be able to communicate verbally with co-workers, clients, and the general public to exchange information, respond to questions, and solve problems - Constantly

Hearing - Must be able to receive information through oral communication - Constantly