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Capital One · 13 hours ago

Director, Technical Program Management (AI/ML Products)

New York, NY

Full-time

Onsite

Mid, Senior Level

$230K/yr - $263K/yr

7+ years exp

Capital One is changing banking for good, dedicated to fostering a world where everyone has an equal opportunity to prosper. The Director of Technical Program Management will lead programs to build robust, scalable AI/ML platforms that support various lines of business, ensuring effective collaboration and communication across teams.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

Lead a program team building enterprise Machine Learning capabilities

Managed program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing

Served as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end

The ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Deep focus on results through execution, follow-through, accountability

Strong technical backgrounds building highly scalable platforms, products, or services with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Exceptional communication and collaboration skills

Excellent problem solving and influencing skills

A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done

Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Qualification

Machine LearningTechnical Program ManagementCloud Computing (AWS)Data PipelinesDistributed SystemsAgile DeliveryExceptional CommunicationCollaboration SkillsProblem SolvingEmotional Intelligence

Required

Lead a program team building enterprise Machine Learning capabilities

Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc

Managed program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing

Served as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end

The ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Deep focus on results through execution, follow-through, accountability

Strong technical backgrounds building highly scalable platforms, products, or services with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Exceptional communication and collaboration skills

Excellent problem solving and influencing skills

A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done

Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Bachelor's degree

At least 7 years of experience managing technical programs

At least 3 years of Machine Learning experience

Preferred

10+ years of technical program management experience

7+ years of experience designing and building data-intensive solutions using distributed computing

3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

3+ years experience building highly scalable mobile products & platforms

3+ years of experience with Agile delivery

3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

Experience in building systems & solutions within a highly regulated environment

Bachelor's degree in a related technical field (Computer Science, Software Engineering)

MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience