TEKsystems · 9 hours ago
Member Service Representative
Winchester, VA
Full-time
Hybrid
New Grad, Entry Level
$19.50/hr - $19.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Member Services Representative for their contact center. The role involves engaging with members, addressing inquiries, and providing exceptional customer service while handling transactions related to various financial products.
Information Technology
Responsibilities
Respond to member inquiries and requests in a structured contact center
Provide detailed information about products and services
Perform transactions for savings, checking, consumer loans, credit cards, and IRAs
Advise members on products and services that meet their needs
Ensure optimal customer service using active listening and engagement methods
Qualification
Required
Strong customer service skills
Proficiency in data entry
Experience with inbound and outbound calls
Ability to adapt to multiple systems
Capability to handle high volume calls in a structured environment
Preferred
Experience in call center, administrative, or professional environments
Background in banking, mortgage, or high-volume retail settings
Ability to comply with policy and procedures in a structured environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase