Capital One · 1 hour ago
Senior Director, Client Development
Capital One is a financial services company seeking a Senior Director of Client Development. The role involves strategic leadership to drive growth and profitability for their Finance Program and Navigator Platform, while also managing and developing team leaders and engaging with dealership partners to identify and solve problems.
Financial Services
Responsibilities
Develop strategies that will drive growth, profitability, and competitive success for Capital One’s Finance Program and Navigator Platform
Manage and develop your organization and team leaders. Coaching and mentoring associates with the goal of creating a flourishing environment that develops and retains people at Capital One
Harness market intel and identify trends that will help influence program, product and pricing strategies
Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities
Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently
Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and risk management
Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise. Foster innovation, drive critical decisions, hold others (and yourself) accountable, and be able to consistently deliver results
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Qualification
Required
Bachelor's degree or military experience
At least 5 years of experience in sales management, or operations, or strategy
Deep auto industry experience
Comfortable interacting and building relationships with dealerships
Top-notch influence skills at the Sr. Leadership Level
Ability to work directly with analysts and product teams
Ability to pilot and deploy difficult initiatives that require large amounts of problem solving
Proven track record of decision making and problem solving based on analytics
Conceptual thinking skills complemented by a strong quantitative orientation
Ownership mentality with leadership bent
Strong business judgment and impeccable integrity
Ability to foster innovation, drive critical decisions, and hold others accountable
Impeccable written and oral communication credentials
Strategic influencing skills and ability to drive agreement
Intense focus on achieving both short and long term goals
Ability to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Preferred
MBA Degree or Master's degree
2+ years of People Leadership experience
2+ year of experience in the automotive industry
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
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