Collections Specialist - In Office jobs in United States
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TEKsystems · 11 hours ago

Collections Specialist - In Office

TEKsystems is a leading provider of business and technology services, and they are seeking a Collections Specialist to join their team. In this role, you will contact customers regarding delinquent accounts, help resolve past-due balances, and ensure compliance with regulatory standards.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Contact customers by phone regarding delinquent accounts and obtain commitment for payment or payment arrangements
Update and document account information accurately in internal systems
Follow established guidelines to determine appropriate collection remedies
Develop and negotiate repayment schedules while explaining consequences of continued delinquency
Perform skip tracing and due diligence to ensure compliance with federal regulations
Adhere to the Fair Debt Collection Practices Act and state/federal bankruptcy laws
Assist with additional assigned tasks as needed

Qualification

Collections experienceCustomer service experienceRegulatory compliance knowledgePC applications proficiencyNegotiation skillsVerbal communication skillsTime management skillsProblem-solving skills

Required

High school diploma or GED required
Strong verbal communication skills and ability to be direct, clear, and professional
Ability to handle challenging conversations with borrowers, attorneys, and third parties
Solid negotiation, follow‑up, and time‑management skills
Basic understanding of loans, credit cards, overdrafts, and general collection processes
Proficiency with PC applications such as Excel and Word

Preferred

Experience in collections, customer service, banking, or finance preferred
Knowledge of regulatory compliance is a plus

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase