TEKsystems · 11 hours ago
Collections Specialist - In Office
TEKsystems is a leading provider of business and technology services, and they are seeking a Collections Specialist to join their team. In this role, you will contact customers regarding delinquent accounts, help resolve past-due balances, and ensure compliance with regulatory standards.
Information Technology
Responsibilities
Contact customers by phone regarding delinquent accounts and obtain commitment for payment or payment arrangements
Update and document account information accurately in internal systems
Follow established guidelines to determine appropriate collection remedies
Develop and negotiate repayment schedules while explaining consequences of continued delinquency
Perform skip tracing and due diligence to ensure compliance with federal regulations
Adhere to the Fair Debt Collection Practices Act and state/federal bankruptcy laws
Assist with additional assigned tasks as needed
Qualification
Required
High school diploma or GED required
Strong verbal communication skills and ability to be direct, clear, and professional
Ability to handle challenging conversations with borrowers, attorneys, and third parties
Solid negotiation, follow‑up, and time‑management skills
Basic understanding of loans, credit cards, overdrafts, and general collection processes
Proficiency with PC applications such as Excel and Word
Preferred
Experience in collections, customer service, banking, or finance preferred
Knowledge of regulatory compliance is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
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