TEKsystems · 9 hours ago
Customer Service Representative
Olathe, KS
Contract
Onsite
Entry Level
$19/hr - $19/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to support major national accounts. This role involves processing work ticket orders, verifying customer requests, and providing reliable customer support in a fast-paced environment.
Information Technology
Responsibilities
Process work ticket orders received by phone and electronic requests
Verify and qualify incoming customer requests with accuracy
Dispatch purchase orders to subcontractors or internal divisions
Check technicians in/out and assist in coordinating service activity
Provide reliable, helpful customer support in a fast‑moving setting
Qualification
Required
1+ year of customer service experience (retail or call center welcome)
Clear communication skills and the ability to remain composed under pressure
Proficient in Microsoft programs; organized and detail-oriented
Comfortable with outbound calling and high-volume workloads
Professional, dependable demeanor with a sense of urgency
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase