George Mason University · 18 hours ago
Customer Service Agent
Manassas, VA
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hrGeorge Mason University is seeking a Customer Service Agent for their Freedom Aquatic & Fitness Center. In this role, the agent will be responsible for greeting members, processing membership requests, and providing information about the facility and its services.
Education
Responsibilities
Customer Service Agents are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling classes and swim-lane reservations, along with on-site childcare scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there’s additional interest
Qualification
Required
Previous customer service, cash-handling, and computer/database experience
Effective verbal and listening skills
Ability to communicate respectfully and effectively with a very diverse and multicultural community population
Ability to act with tact and courtesy
Demonstrated ability to multitask
Ability to work up to the University-mandated ceiling of 29 hours per week if needed, with daytime/evening shift employees willing to work alternating weekend shifts
Must possess or be able to obtain CPR and First Aid certifications within 90 days of hire
Preferred
Previous sales experience
Company
George Mason University
George Mason University is an innovative, entrepreneurial institution.
Founded in 1957
5001-10000 employees
H1B Sponsorship
George Mason University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (51)
2023 (66)
2022 (61)
2021 (18)
2020 (24)
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
National Safety CouncilNational Institute of Standards and TechnologyVirginia Innovation Partnership Corporation
2025-06-25Grant· $0.05M
2024-04-03Grant· $0.2M
2023-08-03Grant· $0.07M
Leadership Team
Bassam Haddad
Director, Middle East and Islamic Studies Program
Ellen Laipson
Director, International Security Program
Recent News
2025-11-15
American Institutes for Research
2025-11-05
Company data provided by crunchbase