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Komen Graduate Training Program UT MDACC · 5 hours ago

Applications Systems Analyst

Houston, TX

Full-time

Hybrid

Entry, Mid Level

$88K/yr - $132K/yr

2+ years exp

The Komen Graduate Training Program at UT MD Anderson Cancer Center is seeking an Applications Systems Analyst to ensure the reliability and optimization of applications that support patient care and clinical operations. This role involves technical analysis, application support, and collaboration with clinicians and IT teams to enhance operational workflows and patient care.

Hospital & Health Care

Responsibilities

Conduct process analysis, feasibility studies, functional requirements assessments, workflow reviews, and clinical/operational evaluations

Provide consultation to end users by observing workflows, analyzing business processes, and implementing system improvements

Lead sessions with user groups for database building, data collection, cataloging information, and documenting functionality specifications

Assist in developing strategies, policies, procedures, and standards related to HIPAA, change management, disaster recovery, and security

Collaborate with internal IT teams and vendors to resolve application issues

Develop expertise in supported applications and departmental workflows to optimize systems and support patient care

Maintain comprehensive electronic documentation for application and technical environments

Enforce system standards to ensure compliance with government regulations and institutional policies

Identify and escalate system issues and coordinate priority response for mission-critical outages

Support troubleshooting of desktop, hardware, and network issues by providing application-specific insight

Participate in and support upgrade activities by ensuring application compatibility with new hardware and software environments

Coordinate and contribute to contingency, back-out, recovery, and cutover plans

Provide end-user support during operational hours, including 24/7 environments

Respond promptly to support calls, prioritizing those impacting patient care or critical operations

Assist users with application questions, proper use, and issue troubleshooting

Understand customer business needs and leverage application functionality to support them

Complete database changes, service requests, and system builds accurately and efficiently

Maintain and build system and reference files following established standards

Apply knowledge of the technical environment to all project activities

Provide input or leadership in developing milestones, deliverables, project plans, and timelines

Analyze technical requirements and assist with solution development or selection

Evaluate technical and business impacts of new technology and provide guidance to project teams and customers

Document hardware and software architecture

Design and configure forms, screens, tables, outputs, and interfaces to meet business needs

Develop and maintain technical skills to support system administration and configuration

Assist team members in developing configuration skills

Identify, troubleshoot, and resolve application/implementation issues and follow through to resolution

Ensure technical design and security access meet institutional and regulatory standards

Prepare and execute test plans and scripts, document results, and ensure resolution of high-priority issues

Assist in creating backup, disaster recovery, business continuity, and redundancy strategies

Document system technical requirements

Provide on-site support during system go-lives

Coordinate with other IT departments to deliver project outcomes

Develop expertise in best practices outlined in the 'System Life Cycle Guidelines.'

Apply industry best practices to system acquisition, development, implementation, and maintenance

Provide mentoring and on-the-job training to co-workers regarding routine tasks, coordination duties, and advanced topics

Deliver technical and customer support for multiple clinical and operational applications

Qualification

Epic softwareTechnical analysisWorkflow analysisSystem implementationProject managementCustomer supportMentoringTechnical documentation

Required

Bachelor's degree

Two years experience in Epic software, domain, analysis, design, project management, or programming. May substitute required education degree with additional years of equivalent experience on a one to one basis