Content Moderator jobs in United States
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TaskUs ยท 1 day ago

Content Moderator

positionNew Braunfels, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

TaskUs is a global leader in providing outsourced digital services and next-generation customer experiences to innovative technology companies. As a Content Moderator, you will play a vital role in maintaining a safe online environment by reviewing and moderating user-generated content to ensure compliance with company policies and legal regulations.

Call CenterCustomer ServiceOutsourcing
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Growth Opportunities

Responsibilities

Review and moderate a variety of user-generated content, including posts, comments, images, and videos, ensuring compliance with company policies and legal regulations
Enforce policies with fairness and accuracy, identifying trends and reporting violations
Handle sensitive content with professionalism and empathy, following established escalation protocols
Collaborate with internal teams to address content-related issues and improve moderation processes
Utilize AI-powered tools and other technologies to streamline moderation efforts
Analyze and report on content trends, generating valuable insights and metrics
Support crisis management efforts, responding quickly to negative content and misinformation

Qualification

Content moderationAnalytical skillsDecision-makingAI moderation toolsSocial media familiarityCultural sensitivityResilienceCollaborationCommunicationAdaptabilityGrowth mindset

Required

Resilience and composure: The ability to thrive under pressure and handle sensitive content with emotional intelligence
Strong decision-making: Sound judgment and the ability to apply guidelines fairly and accurately
A growth mindset: A desire for continuous learning and professional development
Results-oriented: A focus on achieving performance targets while maintaining high quality
Cultural sensitivity: An appreciation for diversity and the ability to assess content without bias
Adaptability and problem-solving: The ability to navigate complex situations and find creative solutions
Collaboration and communication: Excellent interpersonal skills and the ability to work effectively in a team
English proficiency: B2 level in reading, speaking, and listening
On-site availability: Ability to work flexible shifts, including nights, weekends, and holidays

Preferred

Previous experience in content moderation, customer support, or related fields
Familiarity with social media platforms, content management systems, and AI moderation tools

Benefits

Competitive salaries
Comprehensive benefits
Wellness programs
Coaching
Continuous learning opportunities
Wellness coaching
Resiliency training
Comprehensive psychological health and safety program

Company

TaskUs

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Glassdoor4.3
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TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
dateFounded in 2008
location
Santa Monica, California, USA
people-size10001+ employees
web-link
http://taskus.com

Funding

Current Stage
Public Company
Total Funding
$279M
Key Investors
Blackstone GroupNavegar
2025-08-27Private Equity
2025-05-09Acquired
2021-06-11IPO

Leadership Team

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Bryce Maddock
CEO
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Jaspar Weir
Co-Founder and President
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Recent News

Newsfile
Quarterly Earnings News - How AI is Shaping Record Growth across Multiple Sectors
2025-11-15
thefly.com
TaskUs reinstated with a Sell at Goldman Sachs
2025-11-11
thefly.com
TaskUs reports Q3 adjusted EPS 42c, consensus 38c
2025-11-08
Company data provided by crunchbase