Optum · 22 hours ago
Financial Counselor,
Portland, ME
Part-time
Onsite
Entry Level
$17.74/hr - $31.63/hr
2+ years expOptum, in strategic partnership with Northern Light Health, is seeking a Financial Counselor to ensure reliable cash flow and maximize revenue collections. The role involves screening patients for financial assistance, counseling them on financial responsibilities, and maintaining compliance with health policies.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels and billing requirements
Counsels’ patients as to financial responsibility while assessing suitability for in-house programs of Free Care, Discounted Care and Payment Plans. Ensure all accounts are screened for linkage opportunities and appropriate actions are completed
Performs a daily check of all qualifying patients and assesses/offers financial assistance
Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping
Records and prepares statistics for outreach of financial assistance programs offered
Maximize revenue collections
Minimizes accounts receivable losses (bad debt) by use of workflows, technology and tools provided
Maintains a safe environment complying with NLH policies and procedures; reports directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed
May perform other duties upon request
Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
Functions as a Superuser for primary computer systems
Proactively identifies process improvement opportunities
Works on Special Projects as needed
Performs the duties of a Financial Counselor (Patient Access)
Maintains up – to – date knowledge of specific admission, registration and pre – registration requirements for all areas
Qualification
Required
High School Diploma/GED (or higher)
2+ years of experience in a hospital or medical setting
Intermediate level of proficiency in Windows, Excel and Microsoft Office
Ability to type at the speed of 35+ WPM (words per minute)
Ability to work any shift between the hours of 8:00 AM - 4:30 PM EST from Monday - Friday including the flexibility to work occasional overtime
Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Must be 18 years of age or older
Preferred
1+ years of electronic health record experience
1+ years of experience in a Hospital Patient Registration OR Patient Account Services
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase