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MassMutual · 11 hours ago

Business Systems Analyst

Springfield, MA

Full-time

Hybrid

Senior Level

6+ years exp

MassMutual is a financial services company seeking a Business Systems Analyst within their Business Data Strategy & Business Technology team. The role involves translating business needs into technical requirements, ensuring alignment with data governance standards, and collaborating with various stakeholders to improve operational efficiency and customer experience.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Play a pivotal role in enabling governed, actionable insights that improve productivity, customer experience, and operational efficiency—while aligning with enterprise data strategy and governance standards

Work closely with internal business partners to deeply understand client needs and translate those into clear, comprehensive business and technical requirements for data transformation initiatives

Acting as the bridge between internal business partners and technical teams, you will document processes, data flows, and integration points to ensure solutions support analytics and reporting objectives

Partner with business leaders, project managers, and product owners to capture and clarify complex requirements across multiple workstreams, ensuring they are complete, prioritized, and actionable

Translate business intent into clear technical specifications for engineering and vendor teams, document dependencies and sequencing, and maintain transparency through disciplined documentation of decisions and changes

Collaborate with data engineers and architects to validate feasibility and align requirements with enterprise data strategy and governance standards

Drive structured prioritization and act as a consultant during design and build phases, reduce risk, accelerate delivery, and ensure high-quality outcomes

Qualification

Business analysisTechnical specificationsData governanceBI toolsData architectureAgile methodologyWaterfall methodologyCommunication skillsDocumentation practices

Required

High School Diploma

6+ years of experience in business analysis or systems analysis

3+ years translating complex business requirements into clear technical specifications for engineering teams

Preferred

Prior experience in the insurance or financial services industry bridging the gap between business and technology data analytics and reporting needs

Experience in agile or waterfall environments

Experience driving strategic initiatives forward in an operations organization, working closely with leaders and associates

Strong understanding of data governance principles, including metadata, data quality, and compliance standards

Familiarity with enterprise data architecture concepts and semantic layer alignment

Prior experience with BI tools (e.g., Tableau, Power BI) and understanding of embedded analytics use cases

Knowledge of Salesforce data structures and reporting capabilities

Benefits

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups.

Access to learning content on Degreed and other informational platforms.

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)