First Horizon Bank · 1 hour ago
Enterprise Project Management Office Director
Coral Gables, Florida, United States
Full-time
Onsite
Lead/Staff, Director/Executive
12+ years expFirst Horizon Bank is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential. They are seeking an Enterprise Project Management Office Director to provide vision and leadership for the bank’s enterprise project portfolio, overseeing transformational initiatives that enhance client experience and drive operational efficiency.
BankingFinanceFinancial ServicesRisk Management
No H1B
Responsibilities
Lead the intake, evaluation, and prioritization of projects and programs aligned to the bank’s strategy, risk appetite, capital plans, and client outcomes
Maintain an integrated multi-year transformation roadmap, balancing change capacity, regulatory commitments, and business value
Partner with Lines of Business and Finance on business cases, benefits realization plans, and funding decisions
Oversee delivery of complex, cross-functional programs including digital and client experience transformation, core platform modernization, data and analytics, cybersecurity, and operational excellence
Monitor scope, schedule, budget, quality, risks, issues, and benefits using objective metrics and KPIs; drive corrective actions and escalation management
Remove impediments, negotiate trade-offs, and ensure inter-program dependency management
Define and maintain the EPMO methodology, stage-gates, templates, and required artifacts across the project lifecycle
Establish and lead portfolio governance forums to drive decision-making, resolve conflicts, and manage dependencies
Ensure adherence to enterprise policies and regulatory expectations; maintain audit-ready documentation and evidence across initiatives
Oversee portfolio financials (capital and expense), forecasting, and variance management; ensure realization of targeted benefits and value
Lead capacity planning, resource allocation, and workforce strategy across Portfolio Managers, Project Managers, and Project Control
Build trusted relationships with senior leaders across Lines of Business, Technology, Operations, Risk, Compliance, Legal, Finance, and Internal Audit
Promote a culture of delivery excellence, transparency, client-centricity, and continuous improvement across the bank
Own the project management toolset and reporting ecosystem; deliver executive dashboards and insights as needed
Standardize portfolio health reporting, scenario planning, and capacity models to inform timely decisions
Directly lead a team of Portfolio Managers, Project/Program Managers, and Project Control analysts in accordance with organizational policies and applicable laws
Responsibilities include hiring, onboarding, coaching, performance management, and other associate relations matters
Sets clear goals and career development paths; fosters inclusion, accountability, and high performance
Qualification
Required
Bachelor's degree required in business, finance, information systems, or related field
12–15+ years leading complex enterprise portfolios and programs, preferably in banking or financial services
Proven track record delivering enterprise-wide transformation (digital, core modernization, data/analytics, operational excellence, regulatory change)
Strong strategic thinking, analytical problem solving, and data-driven decision-making
Exceptional executive communication, negotiation, and influencing skills; able to simplify complex topics for diverse audiences
Demonstrated ability to lead through ambiguity, manage competing priorities, and drive outcomes at enterprise scale
Commitment to client-centric design, associate enablement, and continuous improvement
Demonstrated success establishing and maturing PMO/EPMO functions, governance, and project controls
Deep understanding of banking operations, client experience, and the regulatory and risk/control environment
Expertise in portfolio management, governance design, financial management, and benefits realization
Preferred
Master's degree (MBA or related) preferred or equivalent combination of education and experience
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
Recent News
2026-01-17
EIN Presswire
2026-01-16
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