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Play-Well TEKnologies · 14 hours ago

LEGO Engineering Regional Manager

Santa Monica, Los Angeles County - Santa Monica, CA 90404

Full-time

Onsite

Senior Level

$36.80/hr - $43.80/hr

Play-Well TEKnologies is seeking a LEGO Engineering Regional Manager responsible for the strategic management of the Areas within their region. The role involves mentoring Area Managers, managing operations, and enhancing the company's image while ensuring profitability and efficiency in the region.

EducationSTEM EducationTraining

Culture & Values

Responsibilities

Establishes new areas in their region by acquiring a diverse client base

Consistently builds and improves company image. Handles public relations and client relationships. Researches competitive businesses to confidently answer the features and benefits of enrolling children in PW classes

Analyzes marketing potential of new and existing locations and recommends additional sites or closings. May attend conventions to promote our offerings and organization

Recruits, hires and mentors Area Managers (AMs), providing instructional support until Instructors and Assistants are hired

Evaluates areas in terms of profitability, production and employee performance

Manages sales, operations, monitors and controls expenses and payroll; manages employee relations, implements specific strategies to minimize risks

Helps solve problems that may affect the service, efficiency and productivity of areas within their region

Mentors and coaches AMs in the execution of daily operations. Establishes milestones for areas within the region and engages AMs in supporting that vision. Answers questions, resets direction and sets priorities that are aligned with the long-term company goals

May call on locations where instruction is being held to monitor the success of the AM. Supports AMs in reaching their professional vision. Anticipates the need for additional LEGO and non-LEGO materials

Monitors the AMs and Instructors classroom instruction and activities to determine strengths, areas of development, compliance with Play-Well policies and procedures. Interacts with Instructors, students, parents, teachers and clients

Conducts annual performance evaluations with the AMs

Checks email and voice mail regularly for urgent issues, communications and updates

Reviews managers website/database for area reports. Ensure managers are applying best practices when scheduling and staffing activities and programs

Contacts AMs regularly to promote open communication and discuss current and future activities. Offers assistance during those times when the AM is too busy with classes to focus on other priorities. Displays best practices when teaching Play-Well courses

Suggests ways to help AMs streamline their operations to become more effective in their position

Qualification

Area Management ExperienceStaff DevelopmentBusiness ManagementCustomer ServiceTraining ExperienceInterpersonal SkillsCommunication SkillsOrganizational SkillsFlexibility

Required

Available to travel locally or nationally based on the needs of the region

Must have experience as an Area Manager or comparable industry experience

Educational coursework or prior experience in teaching, education, training, engineering, management or business

Background requirements vary. Professional experience in Management, Customer Service, Business Management, Training, Education or Administration; previous experience instructing children a plus

Work a full-time schedule including nights, weekends, and holidays when required

Reliable transportation a must; secure location to store LEGO kits

Lift up to 50 lbs to store and stock materials; bending, stooping and crawling with children during class instruction

Must pass all background and health tests as a condition of employment