Trident Consulting · 4 months ago
Implementation Engineer – Process Focused (Manhattan WMS/OMS)
San Ramon, CA
Full-time
Hybrid
Mid Level
$90K/yr - $110K/yr
4+ years expTrident Consulting is a company that provides global supply chain solutions, and they are seeking a Process-Focused Implementation Engineer to support the deployment of the Manhattan IT Stack. The role involves defining operational workflows, supporting system design, and ensuring accurate representation of business processes in Manhattan WMS and OMS solutions.
AnalyticsArtificial Intelligence (AI)Big DataEnterprise Resource Planning (ERP)Information TechnologyMachine Learning
Responsibilities
Define and map operational workflows for warehouse and order management functions
Translate operational requirements into Manhattan Active system behaviors and functional specifications
Create detailed process documentation and Standard Operating Procedures (SOPs)
Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support
Provide business input to configuration and development teams during implementation phases
Validate system behavior against business requirements through QA and UAT processes
Act as an advisor to operational and customer teams during deployment execution
Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation
Serve as a knowledge resource for Manhattan platform capabilities and best practices
Ensure process changes are clearly communicated to affected stakeholders
Identify process optimization opportunities through data, observation, and feedback
Contribute to a centralized process library to support scale and standardization across deployments
Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems
Capture and communicate lessons learned to improve future rollouts
Qualification
Required
Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, or a related field
4–6 years of experience in warehouse or order management process design and implementation
Strong familiarity with Manhattan WMS and/or OMS platforms
Experience working in 3PL, distribution, or fulfillment environments required
Strong analytical and process mapping skills
Excellent written and verbal communication skills
Ability to collaborate across technical and non-technical teams
Self-directed and organized with the ability to manage multiple priorities
Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office)
Willingness to travel to deployment sites as needed
Preferred
Experience in cross-functional deployment teams preferred
Benefits
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match.
Generous PTO and paid holidays.
Opportunities for growth within a global logistics leader.
Company
Trident Consulting
Trident Consulting expertise in big data, AI & analytics, cloud, infrastructure, ERP, Java frameworks and technologies, Engineering and R&D.
51-200 employees
H1B Sponsorship
Trident Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2021 (7)
2020 (15)
Funding
Current Stage
Growth StageLeadership Team
Shabana Siraj
CEO and Founder
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