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CNB Custody · 9 hours ago

Loan Processing Manager

Topeka Office - Topeka, KS 66614

Full-time

Onsite

Senior Level

7+ years exp

Community National Bank was founded in 1984 with local ownership and decision-making. The Loan Processing Manager will oversee a team, manage loan processing and servicing functions, and ensure compliance with regulations and internal policies.

BankingFinanceFinancial Services

Responsibilities

Management oversight of a team of individuals, providing direction, support and training to the team as needed

Establish procedures for the ongoing monitoring of items outstanding and/or required by the loan approval and loan documents through maturity

Responsible for improving the overall quality of reporting in Suntell, FiServ and Compliance One

Process and review all consumer, agricultural and commercial loans in accordance with all state and federal regulations as well as CNB loan policy and procedures

Keep informed of all original, processing, appraisal, underwriting, and closing requirements

Review all loan documentation for accuracy and completeness

Oversee loan closing and servicing to include payment posting, loan codes, escrow and participations

Adhere to CNB policies and procedures and comply with legal and regulatory requirements

Monitor receipt of all loan closing due diligence (flood accuracy, documents signed, title, appraisal etc.)

Prepare instructions for the application of funds received for paydowns and/or loan payoffs

Review and pay monthly invoices for the loan operations and processing department

Manage customer inquiries (phone, email and walk-ins)

Responsible for training processors and assigning training opportunities for team

Assist in audit preparation as needed

Support CNB’s strong relationship culture through quality customer service and superior product knowledge

Provide superior customer service by resolving problems efficiently and responding timely

Identify and implement solutions to problems in general and urgent matters

Actively seek to add and enhance knowledge regarding developments and current trends in the industry

Seek counsel of supervisor on financial concerns or other issues as appropriate

Foster a collaborative team environment

Recommend policies and procedures as it relates to area of responsibility

Participate and attend meetings as requested

Follow CNB’s policies and procedures

Qualification

Loan Operations/ProcessingLending PracticesLoan Audit ComplianceAnalytical SkillsMicrosoft OfficeCustomer ServiceOrganizational SkillsTime ManagementConfidentiality

Required

High School diploma required

7+ years of experience in Loan Operations/Processing required

Excellent analytical skills with an aptitude for determining root cause and identifying solutions during the loan closing and disbursement processes

Full comprehension of policies, procedures, and applicable regulatory requirements

Share the responsibility for ensuring a satisfactory and expected performance of the relevant product business including overall profitability and financial Key Performance Indicator

Requires a high degree of confidentiality

Exceptional organizational skills, time management skills and be a self-starter

Requires being reliable, responsible, and dependable to fulfill the obligations of this role

Knowledge of Microsoft office (word, excel, PowerPoint, etc.)