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Inside Higher Ed · 6 hours ago

Part-Time Office Assistant for Public Safety Training

Green Bay, WI

Part-time

Onsite

Entry Level

$17.50/hr - $17.50/hr

3+ years exp

Northeast Wisconsin Technical College is a nationally recognized institution dedicated to the success of students and community economic vitality. They are seeking a Part-Time Office Assistant to provide high-level support to Corporate Training, focusing on communication and customer service, while managing event registrations and ensuring quality assurance in training processes.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

Responsibilities

Publish event details on the Corporate Training event registration portal by utilizing Event Admin access

Oversee Corporate Training events on the registration portal and provide technical assistance to the customer

Testing, problem solving, and recommend process and system enhancements to increase efficiency and accuracy regarding the Corporate Training event registration portal

Create and maintain standard operating procedures for the seminar registration process incorporating Payment Card Industry (PCI) compliance

Assist customers with questions on course offerings and availability. Manage the pre-, post-, and day-of class activities; includes prep of course materials, participant check-in, instructor introduction, and the evaluation process, etc

For Public Safety trainings, adhere to Department of Justice requirements. Ensure documentation is complete and secure to present for audit

Create and update Seminar Specialist Training Manual in OneNote

Assist team with administrative duties, various activities, and function as a team member

Qualification

Microsoft Office SuiteClient management systemsEvent registration portalProcess enhancementStandard operating proceduresCustomer serviceStudent success initiativesCollaboration

Required

Minimum technical diploma

Minimum three years clerical experience

Microsoft Office Suite and client management systems software

An equivalent combination of education and work experience may be considered

Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives

Demonstrate behaviors and action that support the College's values

Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience

Ability to sit for extended periods while working on a computer or attending meetings

Ability to move around the campus to attend meetings and events

Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls

Ability to read documents and communicate effectively with students and staff

Capability to lift and carry materials weighing up to 25 pounds