Customer Service Representative jobs in United States
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Virginia Mason Franciscan Health · 2 hours ago

Customer Service Representative

Virginia Mason Franciscan Health is seeking a Customer Services Representative in their ambulatory clinic. The role involves facilitating daily activities to ensure patient comfort and assisting providers with various administrative tasks such as appointment scheduling and managing patient communications.

Health CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable
Assist providers in administering health care through telephone answering
Appointment scheduling
Rooming patients
Managing and communicating daily schedules
Ensuring revenue capture is complete/timely
Communicating test results and patient concerns in an efficient and timely manner

Qualification

Customer service experienceMedical terminology knowledgeOrganizational skillsInterpersonal communicationMulti-taskingPositive attitudeDetail orientedIndependent work

Required

6 months customer service or medical setting experience or Associates degree
Professional demeanor with a positive, upbeat attitude
Excellent organizational and interpersonal communications
Detail oriented with ability to multi-task. Capable to work independently with minimal supervision
Ability to effectively present information and respond to questions from administrative and clinical staff, groups of managers, patients and physicians

Preferred

Knowledge of medical terminology

Benefits

Health/dental/vision
FSA
Matching retirement plans
Paid vacation
Adoption assistance
Annual bonus eligibility
More

Company

Virginia Mason Franciscan Health

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Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites.

H1B Sponsorship

Virginia Mason Franciscan Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (6)
2023 (15)
2022 (5)
2021 (6)
2020 (10)

Funding

Current Stage
Late Stage
Total Funding
$2.75M
2016-08-30Series Unknown· $0.55M
2014-10-13Grant· $2.2M
Company data provided by crunchbase