Saltwater Signworks · 21 hours ago
Administrative Assistant
Wilmington, NC 28405
Full-time
Onsite
Entry Level
$18/hr - $22/hr
1+ years expSaltwater Signworks is seeking an Administrative Assistant to be the friendly first point of contact for customers and to ensure the smooth operation of the front office. The role involves managing customer communications, organizing documentation, and providing clerical support to various teams.
Printing
Responsibilities
Answer inbound calls with professional phone etiquette; route calls/messages; greet walk-ins
Build rapport via email and phone; provide status updates; schedule callbacks/appointments; follow up proactively
Manage shared inboxes; triage and respond to messages; schedule meetings and installations
Prepare, proofread, and format estimates, invoices, and simple forms; organize digital files and customer records
Enter new jobs in our system; update job milestones; coordinate with production/installation
Light data entry, scanning, mailing/shipping, filing, supply orders, and office organization
Act as a hub between sales, design, production, and install teams to keep projects moving
Qualification
Required
1–3+ years in an administrative, receptionist, or customer service role
Excellent written and verbal communication; strong phone etiquette
Attention to detail and strong follow-through
Comfortable with Google Workspace or Microsoft Office (Docs/Word, Sheets/Excel, Calendar)
Able to manage multiple priorities and meet deadlines
Preferred
Experience with CRM or job-tracking tools (ex. Trello/Clickup)
Knowledge and familiarity with social media (how to post, make reels, videos, etc)
Familiarity with quotes/estimates, invoicing, or basic bookkeeping tasks
Experience in a sign/print, construction, trades, or scheduling-heavy environment
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
Saltwater Signworks
Saltwater Signworks is an independently owned and operated full-service sign company.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase