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MindSource · 4 months ago

Drayage Management Staff @ Santa Ana, CA

Santa Ana, CA

Full-time

Onsite

New Grad, Entry Level

$30/hr - $30/hr

MindSource is a company seeking a Logistics Drayage Coordinator to manage the drayage process of shipment movement. The role involves monitoring and managing relationships with drayage carriers, analyzing delivery schedules, and driving improvements to customer service goals.

Information ServicesInformation TechnologySoftware

Responsibilities

Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)

Manage relationships with selected drayage carriers and make urgent communication in case of emergency

Search plan B drayage carriers in case of lack of capacities

Share with daily container delivery schedules with drayage carriers

Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals

Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness

In case to use pre-pull yard, find the best solutions in time

Report monthly on Key Performance Indicators (KPI's) for drayage deliveries

Checking the delivery status and share with customers

Document corrective actions and improvement plans properly, and verify plan's effectiveness

Perform ad-hoc reporting, as required

Perform other job related duties as required

Qualification

International transportation knowledgeAnalytical skillsProject management skillsMS Office Suite proficiencyTransport planning experiencePeople management skillsWrittenVerbal skillsPrioritization skillsCreative problem solvingCross-functional teamworkInterpersonal skills