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Abacus Service Corporation · 1 day ago

IT - SCDOR - Network Architect - Consultant

Columbia, SC

Full-time

Hybrid

Mid Level

3+ years exp

Abacus Service Corporation is seeking a Network Architect - Consultant for the State of South Carolina. The role involves managing agency backups, providing technical solutions, and ensuring the stability and integrity of data and server services.

Health CareInformation Technology

Growth Opportunities

No H1B

Responsibilities

Effectively interact and communicate with peer to Director-level IT professionals

Provide feedback to team regarding product issues, enhancements and new features

Must have initiative, drive and be a self-starter

Ability to ask pertinent questions of others

Proactively seek to identify, communicate and implement process related improvements

Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders

Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients

Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis

Good customer skills, be attentive to detail, and responsive to customer tickets

Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery

Develop workaround solutions as appropriate

Monitor and assess current backup systems and recommend hardware and software enhancements

Install, configure, test, monitor, and maintain backup system application and hardware

Perform equipment and software upgrades

Maintain familiarity with current computer and network products

Adhere to corporate information security guidelines and promote information security among coworkers

Performs other duties and special projects as assigned

Qualification

TCP/IPStorage Spaces DirectVeeamHyper-VPCI/NIST regulationsChange ManagementDisaster RecoveryVMwareSTIG HardeningPub1075 regulationsHybrid Cloud ArchitectureHyperconverged InfrastructureShell ScriptingMCPMCSE

Required

3+ years of experience with networking protocols including TCP/IP, HTTP, DNS, MLLP, NDMP, and NTP

3+ years of experience with Storage Spaces Direct (S2D) hardware and software administration

3+ years of experience with Veeam software

3+ years of experience with Hyper-V host and VM administration

3+ years of experience with projects involving PCI/NIST regulations, implementations and/or audits

3+ years of experience with Change Management

3+ years of experience with Disaster Recovery

3+ years of experience with configuring and troubleshooting VMware

Bachelor's degree in Information Technology Systems, Computer Science, or related field AND 2+ years of experience in IT Systems or related field OR 6+ years of experience in IT Systems or related field