UR Thompson Health · 4 days ago
Clinical Secretary - Pulmonary Clinic
Canandaigua, NY
Full-time
Onsite
New Grad, Entry Level
$17.97/hr - $22/hrUR Thompson Health is a healthcare provider seeking a Clinical Secretary for their Pulmonary Clinic. The role involves providing administrative support within a medical office, ensuring efficient patient care through scheduling, documentation management, and insurance processing.
ConsultingNetwork Security
Responsibilities
Schedule and location: Full time: Days, Monday - Friday, 8:30am - 5:00pm at our Marilyn Sands Outpatient Clinic - 350 Parrish St, Canandaigua, NY 14424
The Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support
The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution
Responsible verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement
He/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs
The Clinical Secretary will input, classify and manage documentation in the office's electronic medical record system
The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office
Actively support physicians and nurses and be an enthusiastic participant in dept. meetings & actively identify ways to improve processes and service to patients
The Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers
Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally
Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
Demonstrates skill in administrative support within a medical office setting including but not limited to use of an Electronic Medical Record (EMR), Microsoft Word, insurer systems, etc. as well as creative and efficient appointment scheduling, document classification, patient outreaches, insurance verification, Medicare Secondary Payor and other forms accuracy and HIPAA compliance
Shows caring and concern for all patients
Demonstrates patient centered approach to care, adhering to all NCQA's Patient Centered Medical Home (PCMH) requirements for the delivery of evidence-based care that supports the population needs
Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level
Demonstrates ability to develop/maintain collaborative working relationships w/providers, staff & Practice Management
Demonstrates the ability to work independently and exhibits flexibility in decision making and prioritizing assignments
Exhibits leadership skills through active support of practice and system goals and objectives
Actively guards the confidentiality of sensitive information, including but not limited to the patients, staff and the health system
Qualification
Required
High School Diploma or GED required
Computer knowledge and skills including but not limited to Outlook and Microsoft Office required
Preferred
Medical Administrative certification preferred
Medical terminology preferred
Medical secretarial experience preferred
Medical background preferred
Strong EMR experience preferred
Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred
Company
UR Thompson Health
Welcome to UR Medicine Thompson Health's home on LinkedIn.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Prunoske
Senior Vice President, Finance/CFO
Kurt Koczent RN, FACHE
Chief Operating Officer
Company data provided by crunchbase