JPMorganChase · 1 day ago
Vice President Customer Success Merchandising
New York, NY
Full-time
Onsite
Mid, Senior Level
$88K/yr - $188K/yr
5+ years expJPMorganChase is a leading financial services firm dedicated to helping households and businesses achieve their financial goals. As a Vice President of Customer Success - Merchandising, you will lead the development and execution of merchandising strategies and content initiatives to enhance customer engagement and drive commercial success.
Asset ManagementBankingFinancial Services
Responsibilities
Design and implement merchandising strategies to support business and consumer objectives
Lead planning, creation, and execution of engaging, brand-consistent content initiatives
Build strong partnerships with content, product, marketing, data science, and leadership teams
Oversee timely execution of merchandising and content projects
Collaborate with data science teams to develop scalable, data-driven merchandising solutions
Monitor and analyze key metrics to refine tactics and maximize commercial outcomes
Qualification
Required
Bachelor's degree in a relevant field; advanced degree preferred
5+ years of experience in merchandising, marketing, or related areas, with a focus on content programming and execution
Experience with merchandising and content management tools
Proven track record in developing and executing content strategies for luxury or premium brands
Strong analytical skills and experience with data-driven decision-making
Excellent collaboration and communication skills
Ability to translate feedback into actionable improvements
Experience working with diverse cross-functional teams
Passion for innovation and enhancing customer experience
Preferred
Experience managing multiple projects simultaneously
Familiarity with advanced data analytics platforms
Background in visual storytelling and brand management
Experience in e-commerce or digital merchandising
Knowledge of emerging trends in merchandising and content strategy
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
Company data provided by crunchbase