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Detroit Medical Center · 20 hours ago

Credentialing Assistant - CVO

Detroit, MI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Detroit Medical Center Shared Services is committed to providing exceptional patient care in a supportive and collaborative environment. The Credentialing Assistant will support the credentialing verification efforts by performing clerical and data entry tasks, greeting visitors, and managing communication within the department.

Health CareHospitalMedical

Responsibilities

Supports the credentialing verification efforts of the Credentialing Verification Office (CVO) by serving as the department receptionist and performing various clerical and data entry tasks

Greets visitors and personnel upon arrival; ascertains needs of visitor and directs visitors to correct areas as appropriate

May provide limited factual information regarding department procedures

Answers the CVO general telephone line, screen and directs calls, and takes and relays messages

Data enters a variety of information from various source documents into the computer system to create, maintain and/or update department records or files

Verifies data entry activities; resolves discrepancies with source documents by contacting document originators; enters corrections into the system

Accesses the system to retrieve stored information

Scans and appends electronic attachments to the appropriate electronic file

Processes incoming and outgoing mail, according to departmental procedures

Photocopies and files documents

Makes recommendations to department leadership, as appropriate, on data entry procedures to increase the efficiency of operations within the defined area of responsibility

May perform other duties as assigned

Qualification

Clerical work experienceData entry skillsCustomer service principlesBasic typing skillsAutomated office equipmentInterpersonal skillsWritten communication skills

Required

High school diploma or equivalent

Six to twelve months clerical work experience

Interpersonal skills and written communication skills necessary to positively represent the department in greeting visitors, patients and personnel, answering telephone inquiries, etc

Ability to perform a variety of clerical duties, including basic typing skills to data enter information and complete correspondence and forms

Ability to operate automated office equipment such as fax machine, copier, personal computer, etc

General knowledge of customer service principles and practices

Preferred

Experience in a medical affairs or credentialing office

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off (PTO)

Career development and continuing education opportunities

Health savings accounts, healthcare C dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.