Fowler Jeep of Boulder · 3 days ago
Parts Counterperson
Fowler Jeep of Boulder is seeking a knowledgeable and customer-oriented individual to join their team as an Automotive Parts Counterperson. In this role, you will assist customers in identifying, locating, and purchasing automotive parts and accessories while providing high levels of service to both retail and wholesale customers.
Retail
Responsibilities
Greet all customers (retail and shop) warmly and assist all in selecting required parts in a friendly, professional and efficient manner. Provides high level of service to internal and external customers
Answer customer inquiries in person, over the phone, and via email, providing accurate and timely information
Reviews service repair order estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Utilizes electronic parts catalog systems and other resources to accurately identify automotive parts
Reviews all wholesale customer requests to make sure the parts are ordered and priced correctly and provide wholesale parts customer with delivery dates
Collaborates with other team members, including sales associates, technicians, and management to ensure a seamless customer experience
Communicates effectively with other departments to coordinate special orders, returns, and exchanges
Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
Qualification
Required
Valid Driver's License and MVR acceptable to our Insurance Carrier
High school diploma or general education degree (GED)
Prior experience in automotive parts sales or a related field preferred
Strong knowledge of automotive parts, including components, brands, and compatibility
Excellent communication and interpersonal skills
Proficiency in using computerized inventory management systems and electronic parts catalogs
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast paced environment
Willingness to continuously learn and stay updated on new automotive technologies and products
Preferred
Chrysler Experience Preferred
Benefits
Medical, vision, dental, life, & disability insurances
401K employer matching plan
Paid Time Off
Volunteer Paid Time Off
Paid Holidays
Parental Leave
Employee assistance program
Job specific education to include student sponsorships
Internships
Manufacturer and dealership training
Graduate & Tool Incentive programs
Company
Fowler Jeep of Boulder
TBD
Funding
Current Stage
Late StageCompany data provided by crunchbase