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Lofty · 1 month ago

Sales Administrator

Phoenix,AZ,US

Full-time

Hybrid

New Grad, Entry Level

$45K/yr - $54K/yr

Lofty is a high-growth, global SaaS company serving the residential real estate market. They are seeking a detail-oriented and proactive Sales Administrator to support their high-performing sales organization by qualifying leads, confirming appointments, and ensuring the quality of product demonstrations.

AdvertisingLead GenerationMarketing

Responsibilities

Call and verify booked demos to confirm interest, gather qualifying information, and ensure alignment with Lofty’s product offerings

Reconnect with prospects who missed scheduled demos to reschedule and re-engage them

Use CRM and sales tools to update lead information, track interactions, and maintain clean data

Partner closely with the Sales Development and Inside Sales teams to identify strong opportunities and flag unqualified or cold leads

Monitor demo calendars to ensure optimal scheduling and lead distribution across sales reps

Support general sales operations and administrative tasks to enhance team efficiency and responsiveness

Qualification

CRM systemsCustomer service experienceOrganizational skillsVerbal communicationPhone etiquetteAttention to detailSelf-starterTeam player

Required

Strong verbal communication and phone etiquette skills with a professional, friendly demeanor

Excellent organizational skills and attention to detail with the ability to manage multiple priorities

Self-starter who thrives in a fast-paced, goal-oriented environment

Comfortable using CRM systems (Salesforce experience a plus)

Reliable, accountable, and motivated by helping the team succeed

High level of comfort speaking with customers and handling objections

Preferred

Experience in customer service, inside sales support, or administrative coordination preferred

Benefits

Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.

Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer three weeks of paid time off so that you can achieve a healthy work-life balance.

Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.

Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.

Team Building: We may work across time zones and countries, but we’re still united. We host a monthly schedule of team activities, quarterly town halls, open Q&A sessions, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day.

We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness.