Customer Service Representative jobs in United States
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Ethos Veterinary Health ยท 3 hours ago

Customer Service Representative

Ethos Veterinary Health is a premier network of specialty and emergency hospitals dedicated to providing compassionate veterinary care. The Client Care Specialist will support specialty and urgent care departments, ensuring exceptional service and support for clients and their pets.

Health CareMedicalVeterinary
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H1B Sponsor Likelynote

Responsibilities

Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person
Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process
Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged
Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail

Qualification

Customer Service ExcellenceCommunication SkillsAppointment CoordinationRecord KeepingMultitaskingFluent EnglishAdaptability

Required

Fluent English skills (speaking & reading) are required for the role
Outstanding communication and customer service skills
Ability to provide outstanding service and build positive relationships
Adaptability and multitasking skills in a fast-paced environment
Ability to navigate unexpected situations with ease
Team player who thrives in a collaborative environment
Flexibility to handle unanticipated tasks

Benefits

Uniform Allowance
Paid Time Off
Holiday = DOUBLE TIME!
Employee Pet Discount
401k
Medical/Dental/Vision
Disability Insurance
Life Insurance
HSA/FSA
Access to VetBloom for RACE-approved continuing education and training
Partnership with Purdue Veterinary Technology program, including scholarships

Company

Ethos Veterinary Health

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Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.

H1B Sponsorship

Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-08-16Acquired

Leadership Team

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Patrick Welch
Executive Leadership Team Member
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Company data provided by crunchbase